Permits, Forms & Fees
Apply for a Permit
First determine the scope of work by reviewing our Permit Types. Then follow the corresponding steps below.
STEP 1: CREATE CITIZEN ACCESS ACCOUNT & LOG IN
- Register for a Citizen Access account at Accela Citizen Access (cityofpleasantonca.gov)
- Login to your account
- For help, view our“ACA register for an account” video
STEP 2: FROM THE HOME SCREEN SELECT “BUILDING”
- Select “Create Application”. Review and accept the General Disclaimer terms.
- Click “Continue Application”
- Select the type of permit you need and click “Continue Application”
STEP 3: COMPLETE ONLINE FORM
Complete the online form by using the directions to understand what is required for each section. If any steps or required information are missing, error messages will pop up at the top of the screen to inform you of what needs to be fixed.
For help, view our ACA “Create a Building Application on ACA” video.
Address Tip: For best results, please enter the Street Number ONLY and click “Search”. If only one address is available, it will populate the address, parcel number and owner. If multiple addresses are available, select the correct address for your project. If the parcel number or owner has recently changed, check the change of ownership box and submit the permit request.
STEP 4: UPLOAD REQUIRED PLANS/DOCUMENTS
Upload any plans/documents required for review. See guidelines below:
- Residential – Plan Check Submittal Requirements
- Commercial – Plan Check Submittal Requirements
- Electronic Format Requirements
STEP 5: COMPLETE SUBMITTAL
- After your permit request is successfully submitted, you will see the new record number in your Citizen Access account under “My Records”. The record status will be “Applied”.
- Processing staff will review new submittals in the order they are received. You will receive an email that it has been received and is under review.
- The new request will be reviewed by staff to determine if enough information has been provided for processing. If required information is missing, you will be contacted via email with the information or actions necessary for the application to be processed.
STEP 6: PAY PERMIT FEES
- When all required information is provided, you will be sent an email to pay for plan review fees. Once paid online, the plans will be routed for plan review.
- When the application has been processed and review is completed, you will receive an email notification to pay fees online.
- After payment has been processed, you will automatically receive an email to log back into ACA to retrieve the plans and permit. The permit documents and job inspection card must be printed and be available on site for inspection.
Over-the-counter Buiding Permits
- Fill out the Encroachment Permit Application
- By Fax – (925) 931-5479
- In-Person at 200 Old Bernal
Encroachment permits are typically issued the same day. Some complicated encroachment permits with traffic control plans may require up to 4 business days to process.
- Residential Accessory Structure – sheds, gazebos, trellis
- Residential Addition – attached ADUs, room additions, square footage additions
- Residential Alteration – reroof, kitchen and bathroom remodels
- Residential Demolition – full building demolition
- Residential New Construction – new homes, detached ADUs
- Residential Photo-Voltaic System – solar power systems
- Residential Trade – water heaters, electric panel upgrades, HVAC, EV Chargers, minor plumbing
- Commercial Accessory Structure – sheds, gazebos, trellis
- Commercial Addition – new trash enclosure, square footage additions
- Commercial Alteration – reroof, tenant improvements
- Commercial Demolition – Interior or full building demolition
- Commercial New – new buildings
- Commercial Photo-Voltaic System – solar power system
- Commercial Trade – water heaters, electric panel upgrades, HVAC, EV Chargers, minor plumbing
- Encroachment – for use of public right-of-way including:
- Erecting poles, signs, other structures
- Temporary placement of PODs/moving storage boxes or dumpsters on the street
- Working on utilities on the street
- Parklets and/or sidewalk dining
- Repairing sidewalks, curb and gutter, or driveway approach
- Excavating/trenching or constructing within the right-of-way
- Planting any tree, shrub, grass, or other growing thing between the sidewalk and curb
- Installing/removing concrete or hardscape between the sidewalk and curb
- Placing displays, racks, signs, etc. on the sidewalk
If unsure whether encroachment permit is required, please call (925) 931-5650.
- Utility Encroachment Permits
The Public Works Inspections Division is responsible for the plan review and permit issuance for Utility Company infrastructure (i.e. pipes, poles, transformers, conduits, cabinets, underground vaults and other facilities) constructed within City streets and sidewalks by utility companies. The Utility Encroachment Permit Application and required attachments can be emailed to PW Inspections Division. Please note, the updated permit application includes a checklist of requirements to be incorporated in the project plans starting January 1, 2020. The checklist must be included with the utility encroachment application and incomplete applications will not be reviewed.
- Administrative Design Review: Application for the following projects: additions to single-family residences, accessory structures higher than ten feet and fences, walls, or hedges between six and eight feet in height.
- Annexation: To change the jurisdiction of a parcel from another jurisdiction (i.e. the County or other city) to the City of Pleasanton
- Conditional Use Permit: Allows specific uses not otherwise allowed in a zoning district, subject to review by the Planning Commission and if the use can meet certain conditions.
- Condominium Conversion: To subdivide apartment buildings, apartment complexes, mobile home parks and commercial/office complexes into individually owned units.
- Design Review: Applies to exterior modifications of commercial and industrial buildings and some residential projects (additions, re-painting, landscaping removal, new custom homes, etc.)
- Historic Preservation: Policies, regulations and processes that apply to residential buildings in residentially zoned properties in the Downtown Specific Plan Area.
- Housing Site Compliance Review: Applies to residential development on housing sites designated and/or rezoned as part of the Housing Element Update of the General Plan.
- Lot Line Adjustment: Required to move a property line between two or more existing adjacent lots or parcels without creating a new log.
- Minor Conditional Use Permit: Allows specific uses not otherwise allowed in the zoning district, subject to review by the Zoning Administrator and if the use can meet certain conditions.
- Out of Area Service Agreement / Pre-Annexation Agreement: To connect to City water and/or sewer services to serve existing residence
- Outdoor Dining Permit: Application for any outdoor dining use.
- Parklet Design Review: To install a parklet in the City’s right-of-way in downtown.
- Parklets: Allow use of public right-of-way for outdoor dining and other business activities. Some expenses may be eligible for reimbursement, visit the City’s Parklet Grant page for more information.
- Personal Wireless Service Facilities: To install an antenna that provides coverage for cell phones to send and receive signals.
- Planned Unit Development: Required for establishing a new PUD Zoning District
- Planned Unit Development – Modifications: To modify a Planned Unit Development
- Preliminary Review: To request direction and initial determinations on complex projects, special circumstances and/or ambiguous code/standards.
- SB 35 Preliminary Application Form: Preliminary application for a multifamily housing development to apply for approval under SB 35
- SB 35 Information and Submittal Requirements: Information and formal submittal requirements for qualified multifamily housing development projects
- SB 35 Eligibility Checklist: Eligibility criteria / checklist for qualified multifamily housing development projects
- SB 35 Supplemental Application: Formal application in addition to the “Application for Development Review”
- SB 330 Information and Submittal Requirements
- Sign Design Review: Required for review of signage that does not conform to established sign criteria or where no sign program has been approved.
- Small Cell Wireless Facilities – Checklist
- Small Cell Wireless Facilities – Supplemental Requirements
- Subdivision: Required for dividing a parcel of land into smaller buildable sites.
- Temporary Use Permit: Allows specific uses in a zoning district on a temporary basis.
- Variance: Application for an exemption from compliance with the terms or conditions of a building or zoning regulation or ordinance.
Schedule an Inspection
Inspection services are available for new residential, commercial and industrial buildings, as well as building additions, remodels and changes in use.
Text “Schedule” to (844) 670-9753. For more scheduling options and information see our text instructions brochure.
CallCall our Voice Permits System at (925) 931-5322, ext. 1.
Applications & Forms
- Accessible Path of Travel Worksheet 2023
- ADA Compliance
- Alternate Materials/Methods Request Form
- Application for Building & Safety Division Permits
- Credit Card Payment Application
- Electrical Service Load Calculation 2023
- Green Building Prescriptive Checklist – Non-Residential 2023
- Green Building Prescriptive Checklist – Residential 2023
- PCBs Screening Assessment Form – NEW
- Plumbing Fixtures Certificate of Compliance 2023
- Property Owner’s Packet
- Revision Form
- Roofing Permit Contractors Assumption of Liability
- Sign Lighting Certificate of Compliance Form (NO PDF ON WEBPAGE)
- Smoke Alarm & Carbon Monoxide Alarm Certification Form
- Special Inspection Agencies & Testing Schedule (April 2023)
- Water Softener Installation and Certificate
- zone 7 Impervious Surface Worksheet (updated Dec 2019)
- Application for Development Review – 2023
- Application for Zoning Approval – Commercial 2023
- Application for Zoning Approval – Conduct Business in Home
- Application for Zoning Approval – Cottage Food Operation
- Application for Zoning Approval – Microenterprise Home Kitchen Operations (MEHKO)
- Cottage Food Operation – application checklist items
- Initial Environmental Assessment
- SB 35 Preliminary Application Form
- SB 35 Supplemental Application (for formal submittal)
- Parklet Application Handout – Design Review (Alternate or custom design)
- Parklet Application Handout – Standard Design
- Standard Parklet Design Package(large file)
- Parklet Design Guidelines
- Parklet Location Eligibility Map
- Adjacent Business/Property Owner Approval Form
Handouts & Information
- Build it Green
- Commerical Submittal Requirements
- Demolition Permit Submittal Requirements – upated June 2023
- Digital Plan Submittal Requirements
- Disability Access Requirements and Resources (AB 3002)
- Disability Access Requirements and Resources (AB 3002) – Chinese Simplified
- Disability Access Requirements and Resources (AB 3002) – Chinese Traditional
- Disability Access Requirements and Resources (AB 3002) – Korean
- Disability Access Requirements and Resources (AB 3002) – Tagalog
- Disability Accesss Requirements and Resources (AB 3002) – Vietnamese
- Educational Occupancies 2023
- Electronic Building Plan Check Submittals
- Emergency Egress Window Requirements
- Energy Element of the General Plan
- EV Charging Station Checklist – Commercial and Multifamily 2023EV Charging Suste Checklist – Single-Family
- Gas Pipe Sizing
- Graywater Collection System Requirements
- Green Building Informational Handout
- Inspection Scheduling – updated July 2023
- LEED™ Handout
- Managing PCBs – Containing Building Materials during Demolition – NEW
- Over the Counter Plan Check – UPDATED June 2023
- Photovoltaic Submittal Requirements
- Pool Demolition Guidelines
- Pool Enclosures & Drowning Prevention Measures
- Residential and Civic Green Building Ordinance (PMC 17.50)
- Residential Bathroom Alteration Handout 2023
- Residential Green Building Checklists and Guidelines
- Residential Kitchen Alteration Handout 2023
- Residential Rainwater – Harvesting System
- Residential Submittal Requirements
- Trash Enclosure Design Guidelines
- Waste Management Plan Requirements -Green Halo (updated 9-2022)
- Water Heather Requirements
- Accessory Dwelling Units & Junior Accessory Dwelling Units – NEW
- Application Submittal Requirements
- Downtown Historic Context Statement
- Downtown Historic Resource Survey 2015
- Electronic Planning Submittals – UPDATED
- GHG Checklist
- List of 91 Residential Structures Determined to be Historic Resources
- On-Site Project Notification Signs
- Real Estate Signs
- SB 330 Information and Preliminary Application Submittal Requirements
- SB9 Urban Lot Split and Housing Development Unit Handout
- Special Events
- Tree Removal
What is the Permit Center?
Where is the Permit Center located? When is it open? What’s the phone number?
Can I make an appointment with staff at the Permit Center?
Yes, though you can also stop by without an appointment during regular business hours, Monday – Friday, 9 a.m. to 4 p.m.
What are the rules regarding construction hours?
Where can I get a building permit?
Do you offer Over-the-Counter plan review?
Over the counter plan review is by appointment only available Tuesdays, Wednesdays and Thursdays from 9 a.m. to 11:30 a.m. Please contact the Building & Safety Division at (925) 931-5300 to schedule an appointment.