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Department Overview

Director of Finance Susan Hsieh

Susan Hsieh

Director of Finance

Susan was appointed to Director of Finance in August 2022. Susan is committed to leading the Finance Department in support of the City organization and to focusing on the priorities of the City Council, which includes maintaining fiscal responsibility.

Susan brings over 20 years of both private and public sector experience. Prior to joining the City of Pleasanton, she served as the Finance Director for the cities of San Leandro and Emeryville, during which she oversaw all aspects of the cities’ financial functions, as well as in the Assistant Finance Director and other lead roles for two other agencies in the Bay Area. Before transitioning to the public sector, Susan worked for a large national public accounting firm leading audit engagements and conducting financial statement audits. 

Susan holds a bachelor’s degree in Accounting and a master’s degree in Finance and Management. She also holds professional certifications from UC Berkeley and Pepperdine University and is a Certified Public Accountant.


The Administration Division:

  • Develops and implements internal control procedures
  • Ensures city procedures adhere to generally accepted accounting principles
  • Provides assistance to the City Council and city staff
  • Coordinates various special financial reports and studies
  • Prepares and monitors City’s annual operating budget

Treasury & Budget

The Treasury & Budget Division:

  • Monitors, controls, audits and invests the City’s funds
  • Responsible for the financial administration of State/Federal Grants
  • Issues and administers the City’s bonds and other financing instruments
  • Prepares and monitors City’s Operating Budget and Capital Improvement Program


The Accounting Division:

  • Maintains the general ledger accounting system
  • Receives and accounts for all cash collections
  • Invoice and collect accounts receivable
  • Responsible for reconciling bank statements
  • Provides financial information to others