Customer Service

New Hours, effective November 15,2021

The Customer Service Center is located in the Operations Services Center (3333 Busch Rd.). Customers are able to pay their water bills, obtain a dog license and report any issues related to water, streets, and parks. The center is open Monday-Friday from 7 a.m. to 4:00 p.m.

For more information, please contact us at 925-931-5500 or by email at osd@cityofpleasantonca.gov.