Public Works
The Public Works Department is responsible for the operations and maintenance of the City’s infrastructure, design and construction of public facilities, as well as the administration of many quality-of-life services listed below.
Additional Resources
Current Service Alerts and Infrastructure Notices 
Planned Water Main Service Interruption – Churchill Drive
On Tuesday, September 23, 2025, Public Works crews will be conducting planned water system operations that require a temporary water main shutoff in the Churchill Drive neighborhood. The service interruption is scheduled to occur between 8:00 a.m. and 4:00 p.m.
Approximately 27 homes will be directly affected. Impacted households have already been notified in advance through doorhanger notices. During this time, residents may experience a complete loss of water service and are encouraged to make any necessary preparations in advance, such as storing water for essential needs.
We recognize that water service is critical for daily activities and appreciate your patience as we complete this important work to maintain system reliability and long-term infrastructure performance. Our crews will work diligently to restore service as quickly as possible within the planned timeframe.
Our crews continue to monitor systems citywide to ensure services remain safe and reliable. If you have a concern to report, please contact Public Works using the Report a Concern.
Administration Hours
Public Works
3333 Busch Rd.
Pleasanton, CA 94566
Monday – Friday Walk in Hours: 7:00 a.m. – 4:00 p.m.
Office: (925) 931-5500
Fax: (925) 931-5595
Engineering
200 Old Bernal Ave.
Pleasanton, CA 94566
Office: (925) 931-5650
Permit Center In-Person Hours
| Monday | 9 a.m. – 4 p.m. |
| Tuesday, Wednesday, Thursday | 9 a.m. – 1 p.m. |
| Friday | Closed |
Phone and Email Services:
Available Monday to Friday, 8 a.m. – 5 p.m.
Contact us by filling out the form below: