Alert Notifications
New services provide a way to quickly alert you in the event of a local emergency and is free to use. If there is a safety hazard or concern in your area, you will get a notification on whichever phone number or email you entered when you signed up. These alerts will provide important information you may need to keep you and your family safe.
Nixle Text Alert
Sign up to receive notifications and emergency alerts from the City of Pleasanton -- Text your zip code to 888777 or go tolocal.nixle.com/register/to sign up online.
AC Alert
SIGN UP FOR AC Alert though AC Alert - Public - Sign up (everbridge.net)
Once you confirm that you have received the message, the system will stop trying to reach you. If you don’t confirm, the system will continue to try to reach you using all the contact numbers and emails that you provided.
You can update your information at any time. If you would like to stop receiving notifications, you can opt-out by removing your profile from the system.
Know Your Zone – Evacuation Resources
In the event of a wildfire or an emergency situation, law enforcement and fire agencies issue evacuation warnings or evacuation orders for impacted areas. These notices are issued for a Zone with an evacuation Status .
To check the status of your evacuation zone and access incident information in real time visit: https://community.zonehaven.com/
Please click here to Download the Mobile App:
https://protect.genasys.com/download
Earthquake Preparedness
Stay ready in case of an earthquake, US Department of Homeland Security has put together useful information on earthquake preparedness here:
Livermore-Pleasanton Fire Department
More information on how to be prepared in an emergency, CERT and Volunteer Opportunities can be accessed here:
Disaster Preparedness | Livermore Fire Department (lpfire.org)
Power Outage Alerts
For the latest information about outages in your area please visit the PG&E website
Storm Preparation
Everybody knows the weather is unpredictable, but by taking the time to prepare in advance of any extreme weather, you will be better prepared to weather a storm. The Operations Services Department storm preparation consists of:
For more information on Storm Preparedness: Storm Preparation.pdf
During a Storm
After the Storm
During normal business hours (Monday-Friday from 7 a.m. - 3:30 p.m.)
Public Works Department
3333 Busch Rd.
925-931-5500
Non-Business hours (after 3:30 p.m., weekends and holidays)
Pleasanton Police Department
4833 Bernal Ave.
925-931-5100
For downed electrical or power lines:
PG&E
1-800-743-5000
The Local Flood Hazard
Less than five percent of the city of Pleasanton is in a Special Flood Hazard Area (SFHA). The city of Pleasanton has worked with the Federal Emergency Management Agency (FEMA) to eliminate the majority of the city’s special flood hazard areas (100 year flood zone). To find out if your property is in the regulated floodplain by calling the city’s floodplain management office at (925) 931-5649 or see our flood home page at http://www.cityofpleasantonca.gov/gov/depts/engineering/flood/
For additional information and resources please view our - Flood Information Flyer.
FREE bags and sand are available for residents to fill their own sandbags at the Operations Services Center. Please bring your own shovel!
Public Works Department
3333 Busch Road (just off of Valley Avenue)