COVID-19 Business Support

Last Updated: August 2, 2021

City of Pleasanton COVID-19 Information


Bay Area Health Officials from the Counties of Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara, Sonoma, and the City of Berkeley have issued orders requiring the use of face covering indoors to prevent the spread of COVID-19, effective Tuesday, August 3, 2021. The order will remain in effect until it is rescinded, superseded, or amended in writing by the Health Officer. 

Health officials state that the orders aim to reduce community transmission of COVID-19 as a substantial level of vaccinated people are becoming infected with the more transmissible Delta variant as well as many unvaccinated people. Vaccination remains the most powerful tool in the fight against COVID-19, including the Delta variant. Bay Area officials urge all unvaccinated residents 12 years and older to get vaccinated as soon as possible. 

The Order requires that face coverings must be worn over the mouth and nose - regardless of vaccination status - in all indoor settings, venues, gatherings, and workplaces, including but not limited to:
  • Offices
  • Retail stores
  • Restaurants and bars (see exception below regarding eating or drinking)
  • Theaters
  • Family Entertainment Centers
  • Conference and event centers
  • State and local offices serving the public

The only exemptions are as follows:

  • While working alone in a closed office or room
  • While actively eating and/or drinking
  • While swimming or showering in a fitness facility
  • While obtaining a medical or cosmetic service involving the head or face for which temporary removal of the face covering is necessary to perform the service
  • See Health Order for additional exemptions, including indoor live events, indoor religious gatherings, indoor recreational sports, gyms, and yoga studios, etc.

Non-Public Indoor Settings
The Alameda County Health Officer strongly recommends that fully vaccinated people, as well as unvaccinated and not full vaccinated persons wear masks in non-public indoor settings when people from multiple households or at higher risk of severe COVID-19 infection are present.

Vaccination Information

  • Visit Alameda County Vaccine Resources to learn where you can find the closest vaccination site or call (510) 208-4829.
  • For Workplace Guidance regarding suspected or confirmed cases of COVID-19, quarantine or isolation requirements, and other workplace information, click here

Pleasanton Business Assistance Program

Through the City of Pleasanton Business Support Fund program, nearly $1 million has been provided as assistance to over 100 Pleasanton businesses. The program sets aside approximately $3 million dollars to provide zero-interest, unsecured, short-term loans to eligible independently, locally owned micro-enterprise businesses.

Learn more about the Business Support Fund

Business Support Fund Summary | Frequently Asked Questions

Meet Shipra Channon, owner of JJ’s Threading Salon at the Rose Pavilion. Shipra is one of the many business owners that applied for and received funds through the City’s Business Support Fund loan program. Hear how the simple application process provided funds to help her small business prepare to reopen during COVID-19.


COVID-19 Scams & Fraud Schemes

Calls, emails, or other communications offering COVID-19 related grants or payments requesting personal financial information, advance fees, charges, including the purchase of gift cards are likely scams.  Report any suspected fraud to Office of Inspector General Hotline at 800-767-0385 or online.

Resources for Businesses 

U.S. Federal | California State-Level Support 

Federal Resources

Federal Programs | Loans

The Small Business Administration is accepting new Economic Injury Disaster Loan (EIDL)  applications from all qualified small businesses, including agricultural businesses, and non-profit organizations. SBA's EIDL program offers long-term, low interest loans that can be used to cover payroll and inventory, pay debt or fund other expenses.

Applications are funded on a first come, first serve basis. Applicants who have already submitted their applications will continue to be processed on a first-come, first-served basis. For submitted application inquiries, call SBA Disaster Office at (800) 659-2955 or email questions at

EIDL Deferment Period extended until 2022 - see Press Release

  • All SBA disaster loans made in calendar year 2020, including COVID-19 EIDL, will have a first payment due date extended from 12-months to 24-months from the date of the note.
  • All SBA disaster loans made in calendar year 2021, including COVID-19 EIDL, will have a first payment due date extended from 12-months to 18-months from the date of the note.

The Paycheck Protection Program provided loans to help businesses keep their workforce employed during the COVID-19 pandemic. The application period closed on May 31, 2021. 

Paycheck Protection Program (PPP) Loan Forgiveness application portal is open. Borrowers should complete their application and submit to their lender. Visit HERE for forgiveness terms and how to apply.

Shuttered Venue Grant Program | Restaurant Revitalization Fund | SBA Debt Relief | Cross-program Eligibility  

  • Internal Revenue Service

Employee Retention Credit

The Internal Revenue Service has issued guidance for employers claiming the Employee Retention Credit under the CARES Act modified by the Taxpayer Certainty and Disaster Tax Relief Act of 2020 (Relief Act). See Employee Retention Credit Guidance. Employers would file Form 7200.

State Resources

State Programs | Loans 

California’s Office of the Small Business Advocate (CalOSBA), part of the Governor’s Office of Business and Economic Development (GO-Biz), announced that there will be three additional rounds for the California Small Business COVID-19 Relief Grant Program. The additional $1.5 billion expansion, for a total of $4 billion, makes this the largest small business grant program of its kind in the country and provides grants up to $25,000 for small businesses impacted by the pandemic. The three new competitive funding rounds will be conducted by CalOSBA’s selected intermediary, Lendistry. See Press Release

  • Round 7 - Waitlisted applicants from certain previous rounds 
    • This is a closed round and only available to eligible applicants who were waitlisted in certain previous rounds. If you were waitlisted, you do not need to reapply. New applications will not be accepted in this round.
    • Selection Window: Tuesday, August 3 - Thursday, September 16
  • Round 8 - Nonprofit cultural institutions only
    • Only nonprofit cultural institutions of any revenue size that meet eligibility criteria found at
    • Application Window: Friday, August 27 - Wednesday, September 8
  • Round 9 - New Applicants and Waitlisted applicants from certain previous rounds
    • Current waitlisted applicants from certain previous rounds and new applicants that meet eligibility criteria at
    • Application Window: Thursday, September 9 - Thursday, September 30

For more information on grant requirements and eligibility, along with links to application tips and webinars, visit

County | Local Support 

Career and Job Seeking Assistance

Other Resources

  • Opportunity Fund | Small Business Relief Fund aims to raise support for small businesses impacted by the COVID-19 crisis — especially those run by women, people of color and immigrants. 

City of Pleasanton Business Resource Email Newsletters - Stay informed & sign up HERE

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Archived 2020 e-Newsletters | See all e-Newsletters 

Visit our Business Community Partners for more information on how to support Pleasanton businesses