The Pleasanton Police Department Records and Dispatch Units (collectively referred to as Support Services):
The goal of Support Services is to provide an efficient and personal response to every request for service. They provide several services to the community, including:
Beginning July 31, 2022 fingerprinting services are available on Wednesdays 10am-12pm by appointment.
Regardless of vaccination status, a mask is required to be printed. Please call 925-931-5100 to schedule an appointment.
Vehicle Accident Report Requests
· Accident reports may be requested in person at the Pleasanton Police Department or via USPS mail with a copy of Driver’s License or appropriate Authorization letter.
· If the accident occurred after June 15,2022 the report can also be ordered online via LexisNexis BuyCrash. Reports may take 10-21 days from the date of the accident to show up online.
· Vehicle Accident Reports involving emergency vehicles, a fatality or a felony hit and run cannot be released online and must be requested in person at the Pleasanton Police Department.
· Refer to the Fee Schedule
Incident/Crime Report Requests
· Copies of releasable crime reports are available to authorized parties online (Request an Online Crime Report) at the Pleasanton Police Department or via USPS mail with a copy of Driver’s License or appropriate Authorization letter.
· Government code 6254 and case law may restrict release or some content in certain circumstances.
· If you are a suspect or an arresting party in a police report, you may only obtain a copy of the report through the Alameda County District Attorney’s office.
· Refer to the Fee Schedule
For further questions regarding Accident/Crime Report Requests/Vehicle Releases, please call Pleasanton Police Department Records Unit at 925-931-5125.