Rebates and Services

Water Efficient Landscape Rebate Program

The City of Pleasanton is offering $0.25 per square foot to Residential Customers and $.50 per square foot to Irrigation Meter Customers who replace existing thirsty front or sidewalk-visible lawns with low-water-use or drought-tolerant plants.

In conjunction with Zone 7’s Water-Efficient Lawn Conversion Rebate, you can increase your rebate value by applying to BOTH rebate programs simultaneously. Customers can receive up to $2,250 (Residential) or $9,000 (Commercial/Irrigation) by participating in both programs! (See program Terms and Conditions). *Effective July 1st, 2021*

Funding is limited, and based on a first-come, first-served basis. 

There are no retroactive rebates. All projects must be approved and provided a Notice to Proceed from Zone 7 or the City of Pleasanton prior to removal of the lawn to be converted.

Project Resources:

  • Hire a Qualified ReScape Landscape Professional! ReScape professionals have completed a comprehensive training program and use a sustainable, holistic approach to the design and management of your landscape. They work with nature to conserve water and soil, reduce waste, and prevent pollution–creating a landscape that is as healthy as it is beautiful! Find one here to assist you on your project.
  • Water-Wise Plant Selection Webinar: All plants presented in this webinar qualify for the lawn conversion rebate! Download the "Top Low-Water Plants for the Tri-Valley" sheet. These documents list all the plants that the presenter discusses during the webinar. We recommend to have the document open while watching so you can add notes about which plants you would like to add to your garden. 


Controller Assistance Program - Virtual Visits!

As part of our public safety response to the novel coronavirus (COVID-19), the Water Conservation Program is working remotely to assist you with your water-efficiency concerns. 

Need advice on how much and when to water your landscape? The City is currently offering free controller assistance phone consultations to residential and non-residential water customers. This service includes:

  • A virtual call to your mobile device or laptop to review your recent water history.
  • A virtual "walk-through" of your landscape to aid you in the evaluation of your landscape's watering needs.
  • Remote assistance with how to efficiently program your irrigation controller.

The Controller Assistance Program is open to all water customers with landscaping that are responsible for the property water bill. Home occupants that are not the homeowner must provide signed consent and waiver from the homeowner.

Explore these online resources for more information on how to save water in your yard:

Limit outdoor watering to no more than 1 day per week between October and March (Download our Recommended Year-Round Watering Schedule for more information).
Learn how to detect common household leaks here: Indoor and Outdoor Leak Detection
Eliminate water runoff from irrigation by shortening watering time and adding multiple watering cycles.
Water landscaping between midnight and 6 am to reduce water loss from wind and evaporation.
Learn how to set your irrigation timer here
Spruce Up Your Sprinkler System in Four Easy Steps (Video)

Interested customers with questions can contact the City’s Water Conservation Department: 925-931-5531 or email 

Weather-Based Irrigation Controller Rebate

In conjunction with Zone 7, Pleasanton offers Weather-Based Irrigation Controller Rebates up to $75 for single-family residences, and up to $100 for multi-family residences. The maximum rebate for non-residential properties is up to 50% of the cost of the new controller, with a maximum rebate of $3,000.

Non-residential customers: Only one rebate per water account number. For example, if your property has three water account numbers, you can apply for three controllers on one rebate application.

Water-Efficient Irrigation Rebate for Irrigation Customers

Reduce outdoor water use and promote a healthy and attractive landscape by improving watering efficiency through the installation of water-efficient irrigation hardware.

Irrigation meter customers participating in the City of Pleasanton’s Water-Efficient Landscape Program are eligible for rebates towards qualifying water-efficient irrigation equipment utilized on the converted landscape area. Qualifying equipment includes rain sensors, pressure regulating devices and rotary nozzles. See Terms and Conditions for full details. 



Free Indoor Water-Efficient Device Program

Was your home built before 1994? Have you not remodeled since? If so, your home is likely equipped with inefficient water fixtures. Stop by the Customer Service Center at 3333 Busch Road to pick up water-efficient shower heads (limit 3) and bathroom aerators (limit 3).

While you're here, pick up free toilet dye strips to check for toilet leaks.

Free Water Conservation Lavatory Sign

Commercial customers can request these easy-to-use water conservation clings (non-stick) for lavatory mirrors. These signs help remind customers and employees to be mindful of water waste. Sign requests can be made by calling (925) 931-5515, or email:   

Water Efficient Washing Machines

In cooperation with Zone 7, you can receive a rebate of up to $200 for the qualifying purchase and installation of an Energy Star Most Efficient labeled high-efficiency clothes washer. For more information, please click here.

This program applies to purchases from July 1st, 2021 to December 31st, 2021, or until funds are exhausted.