Water Conservation

shady creek with running water in Arroyo del ValleThe Water Conservation Division provides customers with services and education for efficient water use to help protect this precious natural resource.

The State of California is facing yet another critically dry year. In 2014, the Pleasanton community achieved an impressive 27.8% reduction in water use compared to 2013! In response to the continuing drought and Governor's executive order mandating water reductions statewide, Pleasanton's 25% mandatory water reduction has been reinstated to protect our water supply. Take the time to review the following water-saving tips to ensure your household or business is water-efficient:

  • Repair all leaks in and around your home and/or business; these include leaky toilets, faucets, showers, sprinklers, & valves   
  • Starting October 1st through March, limit outdoor watering to no more than 1 day per week and turn off the controller when rain is expected
  • No hose washing of hard-surfaced areas       
  • Eliminate water run-off by shortening watering time and adding multiple watering cycles
  • Only water landscaping after 6 p.m. and before 9 a.m. to reduce water loss from wind and evaporation
  • Wash cars, trucks, etc., at car wash facilities that recycle their water
  • Turn off the tap when brushing your teeth, shaving or dishwashing by hand
  • Wash only full loads of laundry and dishes
  • Install water-efficient devices, such as faucet aerators and showerheads
  • Take shorter showers. Reducing your showering time by 5 minutes can save up to 12.5 gallons of water!
  • Cover your pool when not in use to significantly reduce water loss from evaporation

Know the Facts

  • NEW: Expanded Water Conservation Measures   
  • Municipal Code Chapter 9.30 - City of Pleasanton's Water Shortage Ordinance (updated May 6, 2015) 
  • Want to look up your water use history? Sign Up to access your water account information through the Utility Billing Web Portal.
  • Need help reducing your water use? Call the Water Conservation Hotline: (925) 931-5504.

Pleasanton Drought Helpful Resources

Surcharge Adjustment Form: You can submit an Application for Drought Surcharge Adjustment if you received a drought surcharge on your bill and were unable to achieve the required water reduction due to one of the following conditions:

  • Threat to health
  • Sanitation   
  • Fire protection
  • Threat to customer/public safety
  • Would cause unfair economic hardship
  • Specific medical requirements
  • Permanent change in customer household size

Conserving Water: Our Community Cares!

In 2014 the Pleasanton community led the State, conserving 1.65 billion gallons of precious drinking water compared to water use in 2013! Pleasanton continues to lead the way - as of June 3rd, the community has saved 32% of our drinking water compared to the same time in 2013! Thank you Pleasanton!