Veronica was appointed to Director of Human Resources and Labor Relations in May 2022. Veronica is committed to leading the Human Resources Department in support of the City organization, and to focusing on the priorities of the City Council, including development and implementation of a Diversity, Equity, and Inclusion Strategic Plan.

Veronica brings over 25 years of public sector human resources experience, including positions with several cities and counties, as well as with K-12, community college and higher education institutions. Prior to her appointment with Pleasanton, she was the Human Resources Director for the Bay Area Rapid Transit District (BART), where she was instrumental in implementation of a human resources COVID-19 team, remote work policy, and progressive policing community panel program.

Veronica holds a Bachelor of Science degree in Psychology from San Francisco State University and a master’s degree in Public Administration from the University of San Francisco. She holds a Diversity and Inclusion Certification from Cornell University and completed the Executive Leadership program through the University of California, Davis. She is also a member of the California Public Employers Labor Relations Association (CALPELRA) and the Society of Human Resources Management (SHRM).