In September 2019, the City Council unanimously voted to join East Bay Community Energy, a not-for-profit community choice aggregation (CCA) program serving most of Alameda County and the City of Tracy in San Joaquin County. EBCE is governed by a board of directors comprised of local elected officials from each participating city, and will enable communities like Pleasanton to offer an alternative energy option to customers by allowing jurisdictions the ability to procure electricity from clean, renewable energy sources on behalf of ratepayers at equal or lower rates than Pacific Gas and Electric (PG&E). PG&E still delivers the power, maintains the grid, and manages the billing.
How will the program enrollment work?
As of April 2021, EBCE begun providing service all Pleasanton residential, business, and municipal electricity customer accounts. In 2002, Assembly Bill 117 was enacted requiring all city and counties participating in CCA's like EBCE, have an automatic enrollment of the selected default service. The EBCE default service for Pleasanton:
Residential and Commercial Customers
**Customers will retain the choice to opt-up or opt-down to a different EBCE service level or continue to purchase power directly from PG&E by opting out of EBCE.
Understanding Your Bill: Customers will continue to receive their bill from PG&E. EBCE appears on your bill statement along with a “generation credit” to offset EBCE’s charges.
EBCE Arrearage Management Plan is available to eligible residential customers to reduce unpaid balances on their energy bills due to COVID-19 pandemic.
EBCE Resilient Home Program is a limited time program for property owners to see if a solar battery backup system is right for your home.
Have questions for EBCE? Speak to a live EBCE representative by calling: 1-833-699-EBCE (3223) or email: firstname.lastname@example.org
What is PG&E Time-of-Use Rate Plan?
In May 2021, PG&E will automatically transition Pleasanton customers to a Time-of-Use (TOU) plan. Under TOU plans, energy rates are higher during peak use times, such as 4-9pm. At all other times, the price of energy is lower. The Time-of-Use rate plans are a part the California Public Utilities Commission statewide initiative to ensure greater power reliability and a better energy future. Whether you decide to remain with EBCE or opt out and return to PG&E, all Pleasanton residential and business customers will automatically transition to a TOU plan.
You can also choose to stay on your current rate plan or choose another rate plan: