City of Pleasanton

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Water Conservation Program

The Water Conservation Division is located at 3333 Busch Road in Pleasanton and can be reached at (925) 931-5504.

The Water Conservation Division provides customers with services and education for efficient water use to help protect this precious natural resource.




FALL IS HERE! It's time to turn down your irrigation controller to only ONE day per week. Our days are growing shorter and our plants don't need as much water. Need recommendations on how long to water? Call our Water Conservation Hotline for advice - 925-931-5504.

Pleasanton is still in short water supply due to the current historic drought conditions. We need your help to protect the City's water supply... All water users are required to reduce their water use by at least 25%. Here's how:

  • Repair all leaks in and around your home and/or business; these include leaky toilets, faucets, showers, sprinklers, & valves.
  • No hose washing of hard-surfaced areas.
  • Limit outdoor watering to no more than 1 day per week.
  • Eliminate water run-off by shortening watering time and adding multiple watering cycles.
  • Only water landscaping between 6 p.m. and 9 a.m. to reduce water loss from wind and evaporation
  • Wash cars, trucks, etc., at car wash facilities that recycle their water.
  • Turn off the tap when brushing your teeth, shaving or dishwashing by hand.
  • Wash only full loads of laundry and dishes.
  • Install water-efficient devices, such as faucet aerators and showerheads.
  • Take shorter showers. Reducing your showering time by 5 minutes can save up to 12.5 gallons of water!

Pleasanton Drought Helpful Resources:

Survey: Help us better understand what the community feels about the drought situation. Let us know your thoughts in this short survey.

Application for Drought Surcharge Adjustment: If you received a drought surcharge on your bill and were unable to achieve the required water reduction due to one of the following conditions:

  • threat to health,
  • sanitation,
  • fire protection,
  • threat to customer/public safety,
  • would cause unfair economic hardship,
  • specific medical requirements, or
  • customer household size,

you can submit an Application for Drought Surcharge Adjustment to request an adjustment on your bill.

Your Water Use: Want to look up your water use history? Sign up to access your water account information through the Utility Billing Web Portal.

Assistance: Need help reducing your water use? Call the Water Conservation Hotline: 925-931-5504.

Know the Facts:

  • Download the list of drought FAQs, water use prohibitions, restrictions, and excessive use penalties here.
  • Municipal Code Chapter 9.30 Water Conservation Plan


Conserving Water: Our Community Cares!

City-wide  water use for the month of June is 34% less compared to 2013!

The Pleasanton community is stepping up to the need of conserving our limited water supply! THANK YOU PLEASANTON!

You may have noticed many parks & grass areas around town turning shades of brown. Since City Council's initial water shortage declaration in March, Pleasanton's city water accounts (all City facilities, parks, & sport fields) have managed to save 1,194,000 gallons a day of water from March to July!

That's a water savings of over 56% compared to 2013!



Want to find ways to reduce your water use?  Check out the programs the City of Pleasanton offers to find ways to improve your water efficiency.  Do your part to ensure a more sustainable water future!







Create your own water-efficient landscape! This interactive website allows you to view numerous water-efficient landscapes, select the plants you want, and offers gardening resources to help you get the job done right.




Bringing Back the Natives offers climate-adapted, native gardening information, such as educational events and nursery resources.

Their anuual award-winning tour features Alameda and Contra Costa county gardens that are pesticide-free and water conserving. It is sure to inspire home gardeners with water saving ideas!


Bay Friendly is a holistic approach to gardening and landscaping that works in harmony with the natural conditions of the San Francisco Bay Watershed.  Bay-Friendly practices foster soil health, conserve water and other valuable resources while reducing waste and preventing pollution.

Visit Lose Your Lawn for one-stop information about local resources for losing your lawn.  The webiste has step-by-step videos demonstrating how to use the technique of sheet mulching to cover up your existing lawn with cardboard and mulch, and how to convert an existing sprinkler system to drip irrigation.


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The Alameda County Master Gardeners ( are a group of trained volunteers that help residents of Alameda County learn about gardening. They offer a wealth of information from outstanding plants for Alameda County, safe plant pest management, demonstration gardens, and more.


2010 Urban Water Management Plan

The City’s 2010 Urban Water Management Plan has been adopted by City Council, and submitted to the Department of Water Resources. The plan was prepared in accordance with the California Urban Water Management Planning Act and the Water Conservation Bill of 2009. The guide is used as a long-term water supply planning tool. 

Clean Water Program - a combined effort with local governments, residents and local businesses working together to protect area creeks, wetlands and ultimately San Francisco Bay. 

The program educates the public on how to keep businesses and homes from contributing to storm water pollution, and also coordinates its activities with other pollution prevention programs, such as wastewater treatment plants, hazardous waste disposal, and water recycling.  These elements are all critical in preserving our precious natural resources.



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