East Bay Community Energy

The Pleasanton City Council unanimously voted to join East Bay Community Energy, a not-for-profit community choice aggregation (CCA) program serving most of Alameda County and the City of Tracy in San Joaquin County. EBCE is governed by a board of directors comprised of local elected officials from each participating city, and will enable communities like Pleasanton to offer an alternative energy option to customers by allowing jurisdictions the ability to procure electricity from clean, renewable energy sources on behalf of ratepayers at equal or lower rates than Pacific Gas and Electric (PG&E). PG&E still delivers the power, maintains the grid, and manages the billing.

Learn more about the City of Pleasanton’s Induction Cooktop Lending program here.

How will the program enrollment work?

In 2002, Assembly Bill 117 was enacted requiring all city and counties participating in CCA's like EBCE, have an automatic enrollment of the selected default service. The EBCE default service for Pleasanton:

East Bay Community Energy (EBCE) began serving residential, business, and municipal electricity customers throughout Pleasanton in April 2021. Residential and business customer were placed on EBCE’s Brilliant 100 service, which offered customers 100% carbon-free electricity supply at the same price as PG&E. However, the Brilliant 100 service will no longer be offered after 2021.

Starting January 2022, the default electricity option for Pleasanton customers will change from Brilliant 100 to EBCE’s Renewable 100 service, which offers 100% renewable energy sourced from California wind and solar facilities. This new service will reduce greenhouse gas emissions in Pleasanton by 10%, which will help Pleasanton meet its Climate Action Plan goals.

Default Services for Pleasanton Customers:

Renewable 100: plan offers 100% eligible renewable energy at 1 cent per kilowatt hour above PG&E rates.
Residential/Commercial/Municipal Customers

Bright Choice: plan offers at least 5% more renewable energy than the state requires at 1% below PG&E rates.
CARE/FERA/Medical Baseline Customers

**Customers retain the choice to opt-up or opt-down to a different EBCE service level or continue to purchase power directly from PG&E by opting out of EBCE. Customers can change their service level at any time.

To learn more about your electric service choices, please visit ebce.org/compare-plans-residential/ or  ebce.org/compare-plans-business/. Customers can also contact EBCE’s call center at 1-833-699-EBCE (3223) during business hours (9AM-5PM on weekdays), or via email at customer-support@ebce.org.

Understanding Your Bill: Customers will continue to receive their bill from PG&E. EBCE appears on your bill statement along with a “generation credit” to offset EBCE’s charges. 

EBCE Arrearage Management Plan is available to eligible residential customers to reduce unpaid balances on their energy bills due to COVID-19 pandemic. 

EBCE Resilient Home Program is a limited time program for property owners to see if a solar battery backup system is right for your home.  

EBCE Webinars 

Understanding Your Bill Webinar: https://www.youtube.com/watch?v=AkCvvwGhvss
Time of Use Webinar: https://www.youtube.com/watch?v=VH6q_MSjC64

Upcoming Virtual Webinars

Residential customer webinar: Monday, December 20 at 4-5 PM
Commercial customer webinar: Tuesday, December 21 at 12:30-1:30 PM
Commercial customer webinar: Tuesday, January 18 at 12:30-1:30 PM 
Webinar in Spanish: Thursday, January 20 at 4-5 PM

    What is PG&E Time-of-Use Rate Plan?

    In May 2021, PG&E will automatically transition Pleasanton customers to a Time-of-Use (TOU) plan. Under TOU plans, energy rates are higher during peak use times, such as 4-9pm. At all other times, the price of energy is lower. The Time-of-Use rate plans are a part the California Public Utilities Commission statewide initiative to ensure greater power reliability and a better energy future. Whether you decide to remain with EBCE or opt out and return to PG&E, all Pleasanton residential and business customers will automatically transition to a TOU plan. 

    Time-of-Use Explained

    You can also choose to stay on your current rate plan or choose another rate plan:

    Sign in to your PG&E account here