The Operations Division is responsible for providing around-the-clock protection and service for the entire City of Pleasanton.
The Division is currently staffed with 58 sworn officers, six civilian personnel and is managed by Captain Craig Eicher.
Employees in this Division are responsible for several duties, including:
Several members of the Division are trained as Drug Recognition Experts (D.R.E.) and all patrol officers are trained in First Responder First Aid/CPR and in the use of the Automated External Defibrillators (A.E.D.'s), which are carried in each patrol vehicle.
To be more responsive to neighborhood problems and needs, the Police Department has organized patrol responsibilities into three Districts. Patrol officers have districtwide responsibility for:
Patrol officers are empowered to use available resources to address problems as they arise. This requires officers to form partnerships within the community and encourage community involvement in the identification and solution of problems impacting our City. Recurring neighborhood problems may be referred to the assigned District Lieutenant who will assign officers to handle and coordinate a response to the problem.