The parking lot is accessible on the west side of Foothill Rd. From Bernal Ave., turn north onto Foothill Rd. The parking lot is located on the left-hand (west) side and marked with a sign.

No, the Alviso Adobe Community Park is not a rentable facility. We offer public programs and events, and scheduled group tours.

Yes. Participants are strongly encouraged to register for classes in advance.

There is no admission fee for visiting the park.

If your pet becomes ill or injured call your veterinarian or the one nearest to you. After normal business hours, on weekends or holidays call a local emergency clinic at Vetcare Emergency & Specialist Care Center or SAGE.

Dead animals found in a roadway, park or any public place should be reported to the Pleasanton Police Department at (925) 931-5100. If your pet dies, contact your veterinarian to arrange services at your expense or take it to the East County Animal Shelter for disposal.

Pleasanton Municipal Code requires that you clean up after your dog (when in public) by immediately removing any feces left by the animal and disposing of it in a sanitary manner.  The code also states that you must be prepared to pick up feces, so carry something with you.

First time offenders may be given a warning, receive a courtesy citation, or be issued an administrative citation. Administrative Citations carry a fine of $100 for a first offense to $750 for the fourth and any subsequent offenses.

Yes. State law (Title 17.CCR 2606) requires reporting domestic animal bites to the police department. The biting animal must be quarantined for 10 days and a report must be given to the Alameda County Vector Control Services within 48 hours to monitor the animal for rabies.

If you or your pets are bitten by a wild animal, containment and rabies testing of the wild animal is recommended. Since rabies testing involves examination of the biting animal’s brain, the wild animal must be euthanized and refrigerated (not frozen) prior to testing. If the biting animal cannot be located, you will be referred to your doctor and you may need post-exposure rabies shots.

Pets bitten by wild animals may need to be quarantined if the wild animal cannot be located for rabies testing. If your pet is currently vaccinated against rabies the quarantine period is one month.  If your dog/cat is not currently vaccinated against rabies, the quarantine is six months.

If an animal needs to be quarantined they must be properly confined in a place where its health can be monitored. This quarantine may be at the animal’s home, vet hospital, or the East County Animal Shelter as determined by the Animal Services Officer. This decision is based on several details, including whether the animal is vaccinated against rabies and if the animal can be securely confined at home.

Rabies is a serious disease that can be fatal if untreated. Each year several animals in the Tri-Valley area have tested positive for the rabies virus. The most common carriers of rabies are raccoons, skunks, bats and other rodents. Pets that have not been vaccinated against rabies can come down with the disease and pass it on to people or other animals. Pets that are bitten by wild animals are required to be quarantined to monitor for the disease.

Dog barking is the most common complaint received by Animal Services (Animal Control).The complaints are first addressed by issuing a Courtesy Citationto the dog owner. It’s helpful if the officer can speak with the reporting person so they can ask specific questions. The identity of the reporting person is kept confidential in this process. For first time complaints we are simply educating the dog owner and making them aware of the barking problem. The officer will give the dog owner information on dog barking.

If the complaint is not resolved with Courtesy Citations and education, a citizen may ask that an Administrative Citation be given to the dog owner. This citation is a form of citizen’s arrest and requires the signature of the person filing the complaint. This may require the person who filed the complaint to appear before a hearing officer to support the complaint.

Administrative Citations carry a fine ($100 for a first offense to $750 for fourth and subsequent offenses) that must be paid within 30 days from the date of the citation. The dog owner has a right to contest the citation by requesting a hearing. To request a hearing the dog owner must complete a Request for Hearing Form available at the City Clerk’s office.

Stray or lost/found animals should be reported to the Pleasanton Police Department at (925) 931-5100. An officer will respond to evaluate the animal and the situation. If we can determine ownership we will reach out to the owner in an effort to return the animal. Other animals will be taken to the East County Animal Shelter.

The Pleasanton Police Department does not offer trapping services for feral cats (or other problematic wildlife). Humane traps can be purchased or rented through a variety of sources. Trapped cats must be taken to the East County Animal Shelter. When attempting to trap a feral cat please follow these recommendations:

1. Do not set the trap at night. You are much for likely to trap wildlife if you attempt to trap at night. Wildlife cannot be trapped without a tag number issued by the Department of Fish and Wildlife.

2. Cover the trap with a blanket or towel to help keep the cat calm. Ensure the trap is protected from the elements.

3. The trap may only be set on your personal property or with written consent of the property owner and must be checked/emptied a minimum of once daily.

4. Tell your neighbors that you intend to trap cats so they can keep their cats inside and are wearing proper identification.

Yes. The Pleasanton Municipal Code (PMC) states that any person having a dog over four months old shall obtain a dog license for each dog. If the dog is brought into the area after it is four months old, the owner has 10 days to get the license and must continue to be licensed as long as ownership continues (on an annual basis). These documents will be required when you apply for a dog license:

• Dog License application available at the front desk of the Pleasanton Police Department or the Utility Billing Department
• A copy of spay/neuter certificate (if applicable) to qualify for a reduced fee. This will only be required once.
• A copy of the dog’s rabies vaccination certificate from a licensed veterinarian as required by PMC
• Payment – please see below

Dogs can be licensed for one, two or three years based on the date the dog’s rabies vaccination expires. License fees are based on the term of the license and whether or not the dog is spayed/neutered. Payments can be made via mail by check or money order only – payable to the City of Pleasanton. In person payments can be made by cash, check, Visa and MasterCard. Applications should be turned into the City of Pleasanton Utility Building Department.

• Spayed females/Neutered males:
  • $3.50 for one year
  • $6.50 for two years
  • $9 for three years
• Intact females/Intact males:
  • $7 for one year
  • $13 for two years
  • $18 for three years

Whether licensed or unlicensed, friendly or timid, big or small – all dogs must be on a leash when in public. The Pleasanton Municipal Code prohibits dogs at large. The only exception to this law is for dogs that are herding (more details about this exception are in the code).

If you are experiencing nuisance wildlife problems contact Alameda County Vector Control, to evaluate the nuisance. Under state law, nuisance wildlife cannot be relocated. Even when an animal is legally trapped, it must be released onsite or euthanized immediately. There are several requirements that must be met in order to legally trap wildlife under Title 14.CCR 465.5 (Use of Traps). Since most of these requirements would be difficult for most people to address it’s best to work with Vector Control. They offer information on non-lethal resolutions and deterrents. Lindsay Wildlife Museum is another excellent resource.

If you are experiencing nuisance wildlife problems we recommend you contact Alameda County Vector Control, who can evaluate the nuisance. Under state law, nuisance wildlife cannot be relocated. Even when an animal is legally trapped, it must be released onsite or euthanized immediately. There are several requirements that must be met in order to legally trap wildlife under Title 14.CCR 465.5 (Use of Traps). Since most of these requirements would be difficult for most people to address it’s best to work with Vector Control. They offer information on non-lethal resolutions and deterrents.  Lindsay Wildlife Museum is another excellent resource.

The Dolores Bengtson Aquatic Center (DBAC) offers aquatics programs 363 days per year. The aquatic facility is closed on Easter Sunday and Christmas day. In addition, there are times that the facility may be closed due to swim meets. Please contact the aquatic center for a listing of holiday hours, and a swim meet schedule.

Dolores Bengtson Aquatic Center has 3 outdoor pools; a 50-Meter pool, a 25-Meter L-shaped pool with a diving tank and two 1-Meter diving boards, and a shallow pool with a corkscrew slide. All 3 pools are heated to approximately 80 degrees, year round.

Yes. Lockers are for day-use only. Please bring your own lock, and remove it at the end of your visit. For safety, valuables should be left at home.

Please refer to the guidelines found in the Activities Guide, or contact the aquatic center staff for assistance.

Yes, swim lessons are scheduled rain or shine.

Children should be at least 12 years old and competent swimmers. Lifeguards and staff are on-site to ensure safety of all patrons in and around the water, but they do not replace direct parental supervision.

Yes. Preschoolers and non-swimmers must be within arm’s-reach of a competent adult swimmer at all times.

Lanes may be assigned and space-sharing may be required on busier days.

200 Old Bernal Avenue
Pleasanton, California 94566

Please refer to the Building Permit and Development Fees handout to estimate your building permit fees.

Fill out Building Permit Application. Include the Property Owner's Package if applying as an Owner-Builder.

Plan Check Requirements for: Residential and Commercial

15 to 25 working days depending on the size and complexity of the project.

Your building permit is good for 180 days from when you acquired the permit or after the last major approved inspection.

A building permit is required for new or replaced fencing if the height exceeds 7 feet. Contact the Planning Division for design approval.

Yes, include a dimensioned site plan with the locations of spa, disconnect, underground conduit, and service panel. Also include amperage and wire size, Pool and Spa Barrier Requirements and/or lockable cover.

Follow this How-To document to get started with Citizen Access account setup.

Vital records are available from the Alameda County Recorder's Office at (510) 272-6362 or visit the Alameda County Vital Records Website.

To find out where to register, qualifications, and registration deadline contact the Alameda County Registrar's Office (510) 272-6362 or Alameda County Registrar of Voters Website.

• Registrar of Voters
• SmartVoter.org

The Mayor and City Council encourage citizen input. Time is reserved during each regular meeting for the public to address the City Council on any matter. In addition, the Mayor generally allows public input on any item listed on the agenda, prior to the Council making a decision on that item.

Anyone wanting to speak at a meeting should fill out a speaker card, found at the information table near the entrance.

Consent Calendar: Matters considered routine and are acted upon in one motion. This section of the agenda does not require the discussion of individual items unless requested by a member of the Council or the public.

Meeting Open to the Public: Time when anyone in the audience can address the Council about matters that are not on the agenda. Speakers are limited to three minutes and should submit a speaker card to the City Clerk. Because it is not legal for the Council to discuss matters not on the agenda, any issue brought up under this section of the agenda will typically be referred to staff and may return to the Council as a regular item on a future agenda.

Public Hearings: Those who wish to speak on matters set for public hearing will be heard when the Mayor calls for comments from the audience in support of or opposition to an issue. After all interested parties have spoken, the hearing will be closed and the matter will be discussed and acted upon by the Council.

Matters Initiated by Council: Issues related to Council projects or priorities are handled in this section of the agenda. Typically, items appearing in this section are reviewed and discussed by the Council, followed by appropriate action.

Workshops are public meetings where the City Council can conduct informal and in-depth discussion on specific issues without issuing official action.

The Council may have a ‘closed door’ meeting, allowed by State law, to discuss legal matters and certain matters related to labor and real estate transactions.

At least three Council members must be present in order to conduct a City Council meeting.

The Council adopts resolutions to approve a policy or direct certain action. Only one reading is required and it can be changed with a subsequent resolution.

If the Council requires more information on an item, it may refer that item to City staff, an advisory commission or committee for review and recommendation.

An ordinance is a local law adopted by legislative action of the City Council. It requires two readings at separate Council meetings and becomes effective 30 days after the Council approves the second reading.

Motions are the vehicles for decision-making by a body and are subject to discussion and debate.

The Permit Center is a customer service center where contractors, homeowners, developers and architects can apply for and obtain development-related City permits and approvals. The City of Pleasanton Building, Planning, Engineering and Traffic Divisions, as well as Housing and the Business License Departments are all represented at the Permit Center. The city Council Chamber is also located in our building, and water bills may also be paid here.

The Permit Center is located at 200 Old Bernal Avenue, Pleasanton, CA 94566. The Permit Center is open Monday - Friday, in person 9am-4pm or by phone 8am-5pm . The main phone number is (925) 931-5630.

Knowing the zoning district of your property will help you identify what specific development limits may apply to your project, including: maximum building height and size; maximum number of units permitted on-site (e.g., residential, retail, agriculture, office, industrial uses); rear yard/side yard/front yard setbacks and open space requirements; and parking requirements.

Locate your zoning district by using the City’s Parcel Zoning Map. Please note that many properties in the city are zoned as Planned Unit Development (PUD) Districts, which means that they are subject to customized development requirements that may not be found in the Municipal Code. For the development regulations in a specific PUD District, please contact the Planner on Duty (POD) at (925) 437-4009. The development regulations for non-PUD Districts can be found in Chapter 18 of the Municipal Code.

If you require a new development permit or require a development review, a single Application Form is used for all projects. See the Planning Permits section for additional information regarding the various types of applications.

Most construction requires a building permit. This includes remodeling, demolition, additions, tenant improvements, signs, and replacing a roof, water-heater or furnace. 2nd-story additions, new homes and many non-residential projects require planning application approval prior to a building permit. If you have questions please call the Building Division at (925) 931-5300, or visit the Permit Center located at 200 Old Bernal Avenue so we can assist you.

You can check your building permit status online.

Our street resurfacing program is based upon a comprehensive pavement evaluation program. Every two years all roadways within the City are inspected and rated against standard criteria. This inspection is performed by a certified consultant recommended by the Metropolitan Transportation Commission and hired by the City. The condition of each street section is rated on a standardized scale, or Pavement Condition Index (PCI):

The results of the inspection, combined with sound engineering judgment, are used to determine how to best spend available funding to maintain the overall condition of the roadway system within the City. Our pavement management program is not just a worst is first program. We have to balance available funding, repairing some streets with a very low PCI, and also investing maintenance dollars into streets that have a good rating to ensure the overall City PCI is maintained.

Residents or business owners who are planning work that may impact City streets, sidewalks, or utilities must obtain an encroachment permit.

Answers to many traffic related questions can be found on the Traffic FAQ page. If you have questions that are not answered on the Traffic FAQ page, please contact the Traffic Engineering Division.

Call the Police Department (925) 931-5100 and ask to speak with the On-Duty Watch Commander or the employee’s immediate supervisor.

Or ask for the On-Duty Watch Commander or the employee’s immediate supervisor at the front counter of the Police Department.

Police Chief
Pleasanton Police Department
P.O. Box 909
Pleasanton, CA 94566

You may have had contact with a Police Department employee where their conduct or actions, in your opinion, did not rise to the level of a formal complaint. You may feel a need to discuss the employee’s behavior or actions with a supervisor and may not require any further involvement with the matter.

There are times when the actions of an employee may have the appearance of being inappropriate, but are procedurally and legally correct. This happens sometimes with issues of search and seizure, or self-incrimination warnings (Miranda admonitions). We invite you to ask these types of questions of our supervisory staff or the on-duty Watch Commander.

A complaint is any dissatisfaction, grievance, accusation, or allegation, which if true could be a violation of a city and/or department policy or legal statute. 

Any person who was involved or witnessed an incident, who feels the Police Department treated the individual or another person in an adverse manner, or has direct or well founded knowledge of inappropriate actions by any police employee, may make a complaint.

Concerns, Criticisms, and/or Complaints may be made verbally or in writing at any time of day or night to any police supervisory personnel. Usually, a detailed explanation of the situation in person, by telephone, or by mail is all that is needed to initiate a review or investigation of the matter. If you call or come to the Police Department, you will be referred to the on-duty Watch Commander or the on-duty supervisor.

Alternatively, you can obtain and/or drop off complaint forms with the City of Pleasanton Human Resources Department located at 123 Main St. Pleasanton, CA 94566. (Compliments and complaints received by Human Resources will be placed in a sealed envelope and will be forwarded directly to the Police Chief)

Call the Police Department (925) 931-5100 and ask to speak with the On-Duty Watch Commander…

Or ask for the On-Duty Watch Commander at the front counter of the Police Department…

Or alternatively, you may obtain and/or drop off complaint forms during normal business hours with the City of Pleasanton Human Resources Department located at 123 Main St. Pleasanton, CA 94566. (Compliments and complaints received by Human Resources will be placed in a sealed envelope and will be forwarded directly to the Police Chief).

Police Chief
Pleasanton Police Department
P.O. Box 909
Pleasanton, CA 94566

A complainant generally does not have to testify during formal hearings. 

An exception to this is if you inform us of actions taken by employees that are criminal in nature, and the complaint is sustained. There is a chance that your testimony would be used in a court proceeding against the employee, if the District Attorney chooses to file a criminal complaint.

Additionally, employees are entitled to an administrative appeal to any imposed disciplinary action. If your complaint is sustained and the employee is disciplined and then appeals the discipline, you may be contacted and requested to testify in an administrative hearing before an arbitrator.

Per California Penal Code Section 832.5 (a): "Each department or agency in this State which employs peace officers shall establish a procedure to investigate citizens' complaints against the personnel of such departments or agencies, and shall make a written description of the procedure available to the public."

Our supervisory and management personnel are committed to ensuring complete, fair and impartial investigations of all citizens’ complaints. The investigation of all citizen complaints is strictly regulated by the California Government Code and police department policy. Additionally, all administrative investigations are reviewed by the appropriate Division Commander and by the Police Chief to ensure a thorough and unbiased investigation was completed.

The person assigned to investigate your complaint will ask you to provide as much information as possible regarding the incident. If you were involved in or witnessed the incident, it is extremely important to the investigation that a statement be obtained from you. From your statement, a Citizen Complaint Contact form may be completed.

Depending upon the circumstances of your complaint, it may be investigated in one of two ways. It will either be assigned to the employee's supervisor for inquiry or to the appropriate manager, with oversight of the employee and his supervisor, for investigation. Each allegation is examined on its own merits.

Administrative and criminal investigations resulting from a complaint will require investigators to make an effort to contact all available witnesses (including police officers), examine any relevant physical evidence and gather all information pertinent to each allegation made in the complaint.

Despite our best efforts to make Administrative Investigations our top priority, it can take up to a year to complete an investigation based upon the complexity of issues being investigated. Though, typically the majority of our administrative investigations are completed within a two month period.

Upon completion of the Administrative Investigation a finding will be rendered for each allegation. There are four possible findings:

SUSTAINED: The investigation disclosed enough evidence to clearly prove the allegation.

NOT SUSTAINED: The investigation failed to reveal enough evidence to clearly prove the allegation.

EXONERATED: The act which provided the basis for the complaint did occur; however. the investigation revealed the act was justified, lawful and proper.

UNFOUNDED: The investigation has produced sufficient evidence to prove that the acts alleged did not occur. This finding shall also apply when individual personnel names in the complaint were not involved in an act that did occur.
 

You will be notified of the findings for each allegation in writing at the conclusion of the investigation.

When a finding of SUSTAINED is determined, corrective action will be taken by the department. Discipline may include counseling, training, and action up to and including termination. If your complaint is sustained and punitive discipline is imposed, the employee has appeal rights. Therefore, you may be required to testify at one or more administrative proceedings.

Download a Citizen Complaint Procedure brochure.

Dog Licenses are available at the Customer Service Center.  Please see the Dog License Application for more information.

Please contact our Customer Service Center at (925) 931-5500 to report a street light that is out or not functioning properly.  For issues with traffic signals, please contact the Traffic Engineering Department at 925-931-5650.  Depending on the nature of the street light issue, it may take up to 10 business days to make the repair.

Yes, please call the Customer Service Center at (925) 931-5500 to start or stop your water service.  New customers without any prior water account history with the City of Pleasanton will be subject to a refundable $200 deposit that will be collected at the time the customer calls to start service. 

Please contact our Customer Service Center at 925-931-5500 or

Download the Mobile Citizen App via Goolge Plan  or

Download the Mobile Citizen App via I-Tunes

The Public Works Department Mobile Citizen Phone Application is a specialized work request application available to customers who have a Smart Phone. The application allows users to create requests for problems within Pleasanton, such as potholes, graffiti, leaking water hydrants, etc. The request can contain photos, GPS coordinates, the address of a problem as well as comments. The citizen receives an automated e-mail notification about the request status & can view information on a map included in the application. Please visit the Public Works Department main page to download the application now.

Please contact the Pleasanton Police Department at (925) 931-5100 to report graffiti vandalism. We will be notified by the Police Department if clean-up efforts are needed.

Find out how to access our computers.

Find out how to access free legal aid.

Find out about free WiFi.

Check the Library’s calendar for future computer training dates.

Please see our Business Resources page.

Yes, the city has gone into contract with Overton Security and the city arranges the service.

During normal business hours, call 925-931-5340, Recreation Division

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

There is no access to electrical power at the parks.

There is water available at the bathrooms, but no additional water will be provided with your rental.

Only use charcoal briquettes in all park BBQ's. Leave your briquettes in the BBQ, the parks division will remove any exces coals and ash.

No. Jumpy houses are not allowed per City of Pleasanton Municipal Code.

No. Alcohol is not allowed per City of Pleasanton Municipal Code in city parks.

Yes. You must get a fire permit and special permission from the facilities coordinator.

Yes, but they need to have a City of Pleasanton business license, provide insurance, provide a diagram/picture of their equipment and need approval of the location that they will be set up.

No. Unfortunately our system does not have this capability at this time. Please call our front desk to check the availability (925) 931-5340.

To rent a facility you must provide insurance naming the City of Pleasanton as an additional insured, you can obtain this through a private carrier or through the city.

The Treasury Division monitors, controls, audits and invests the City's funds. The Division is responsible for the financial administration of State/Federal Grants. The Division also issues and administers the City's bonds and other financing instruments. This includes administering the levying and collection of assessments for various assessment districts, landscape and lighting districts and geological hazard assessment districts; ensuring accurate and timely payments to bondholders; delinquency resolution, and meeting debt reporting requirements to external agencies. The Division is also responsible for the preparation and monitoring of the City's Operating Budget and Capital Improvement Program.

The Accounting Division is responsible for maintaining the general ledger accounting system. This includes processing the City's payroll, receiving and accounting for all cash collections, paying bills, invoicing and collecting accounts receivable, posting all financial activities to the computerized ledger system, and generating financial reports. This division also has responsibility for reconciling bank statements, accounting for grants and special projects, monitoring contract payments, and providing financial information to others. The Division coordinates the City's financial audits, and prepares the Comprehensive Annual Financial Report and the Annual Report of Financial Transactions to the State Controller's Office.

Administrative Citations can be mailed to:

City of Pleasanton Finance Department
P.O. Box 520
123 Main Street
Pleasanton CA 94566

Or call (925) 931-5400 for more payment information.

http://www.cityofpleasantonca.gov/business/license/

www.paymycite.com/pleasanton#sthash.Ed0lUdyz.dpuf

http://www.acgov.org/propertytax/index.htm

Tourism Assessments can be mailed to:

City of Pleasanton Finance Department
P.O. Box 520
123 Main Street
Pleasanton CA 94566

Or call (925) 931-5417 for more information.

Transient Occupancy Tax can be mailed to:

City of Pleasanton Finance Department
P.O. Box 520
123 Main Street
Pleasanton CA 94566

Or call (925) 931-5407 for more information.

https://www.cityofpleasantonca.gov/gov/depts/os/service/utlbilling.asp

or

https://pleasantonwater.smartcmobile.com/portal/ 

220 for the Firehouse Theater, and 375 for the Amador Theater.

Please see our Rental Rate Sheet  for further details.

Tickets can be purchased for shows at either venue one of three ways:

• Online at www.firehousearts.org select Buy Tickets in the bottom left corner.
• Call the box office at (925) 931-4848 between 12:00p.m.-6:00p.m. Wednesday-Friday and 10:00a.m.-4:00p.m. Saturday.
• Visit the box office at 4444 Railroad Ave. during the open hours listed above.  

Visit the Firehouse Arts Center Harrington Gallery for information.

Wednesday-Friday: 12:00p.m.-5:00p.m. and Saturday: 11:00a.m.-3:00p.m., and one hour before most theater events.

The lobby and classroom are available for rental; rentals sometimes include access to the gallery.  Please contact theater staff for more information. 

We do not require an admission fee, but donations are always appreciated.

Artwork purchases may be picked up at the conclusion of the exhibit.  Date and time is marked on the buyer’s receipt.  It is against policy for artists or patrons to remove work before the end of an exhibit.

There are periodic orientations that prospective volunteers must attend, after which they can sign up for one of the posted gallery shifts.  The minimum age for gallery volunteers is 21. Visit the gallery website for more information.

The Gingerbread Way is Play. We implement our philosophy by focusing on building relationships, nurturing others, promoting abilities, and learning through play.

Activities are introduced in the following skill areas:
Social-emotional, Communicative, Self-help, Fine and Gross Motor, Language Readiness, Pre-Math Readiness. The classroom environment and activities are age appropriate and allow children to explore and learn through the natural process of play and discovery. Our goal is for each child to have an enjoyable, safe and quality time at preschool.  Our staff encourages and supports each child’s individual development, ensuring the “love of school” for years to come!

Staff must enjoy working with children and work well with a team to provide a safe, loving and enriching environment. Each teacher must have a minimum of twelve (12) Early Childhood Education semester units and be certified in CPR and First Aid.  Staff are fingerprinted and processed through the Department of Justice.  Gingerbread staff receives professional development through workshops and professional growth activities during the school year.

Children learn personal hygiene and independence skill when making a trip to the bathroom.  Below are the age requirements for our participants: 

• Children enrolled in the Gingersnaps (2’s) classes are diapered as needed.
• Children enrolled in the 3-year-old class must be “Potty Proficient”. This means a child understands the steps required to use the bathroom, but may need additional support from staff while they are mastering their toileting skills. Pull-ups are allowed in the 3 year old classes in the beginning of the school year to support their independence.
• Children enrolled in the 4-year-old and Kinderpals (5’s) classes must be fully toilet trained.
• 
  Exceptions will be made to these guidelines if a child has a medical condition or is developmentally delayed.

All children must be the designated age on or before December 2 of the current school year. Age Groups:

• 2’s Gingersnaps class
• 3’s class
• 4’s class
• 5’s Kinderpals class

The student to staff ratios are as follows:

• 2’s Gingersnaps class – 16 students to 4 staff
• 3’s class – 22 students to 3 staff
• 4’s class – 24 students to 3 staff
• 5’s Kinderpals class – 16 students to 2 staff

Each child that participates in the program is required to complete and return all Emergency Forms, available online  or at the preschool office (925) 931-3430, on or before the start date.  Participants should wear play clothes to allow mobility in their independence in the restroom, and closed toed shoes, to assure their safety in the classroom and on the playground.

The class times vary for the different age groups.

• 2’s (Gingersnaps) class - 2 hours per day, 2x’s per week M/W or T/TH
• 3’s class – 2.5 hours per day, 2x’s per week T/TH
• 4’s class – 2.5 hours per day, 3x’s per week, M/W/F
• 5’s (Kinderpals) class – 2.5 hours per day, 5x’s per week, M-F

Snack is provided.  Children are served a small snack consisting of fruits, cheese, crackers, or popcorn.  At times we will cook” in class making individual pizza, grilled cheese sandwiches, or quesadillas.  On occasion we will have a waffle bar, ice cream bar, or popsicles. If your child has a food restriction or allergies, please contact the front office so we can individualize your child’s snack.

In compliance with the Americans with Disabilities Act (ADA), the City of Pleasanton Library and Recreation Department encourages those with disabilities to participate in its programs.  If a child has a life threatening allergy, medical condition, developmental disability, or other special needs requiring accommodation, it is helpful for parents to contact the preschool prior to the first day of school to ensure that the child’s needs are met.  To reach us by phone, please call (925) 931-3430.

We look forward to meeting you and are happy to show you our school.  To make an appointment, please call the front desk (925) 931-3430, and we will arrange a convenient time for you to tour the facility.  We encourage you to bring your child; we would love to meet them.

We are excited that you have chosen Gingerbread Preschool for your child’s introduction to preschool!  To begin the easy registration process, please call the front office at (925) 931-3430, or come into the preschool located at, 4333 Black Ave. Pleasanton, Monday through Friday from 8:00am - 3:30pm to register or check current available spaces.

Once you have been put on the waitlist, we have a record of the age group and times you desire for your child.  As spaces become available, your name will move up the list.  When your requested time choice gets to the top of the list, we will call you to offer you the opening.

To reach us by phone, please call (925) 931-3430 or email us at gingerbread@cityofpleasantonca.gov or visit our website www.gingerbreadpreschool.org

Gingerbread Preschool is located at 4333 Black Avenue, Pleasanton, CA 94566.

Monday – Friday: 8:00a.m. - 3:30p.m.

http://admin.cityofpleasantonca.gov/civicax/filebank/blobdload.aspx?BlobID=34750

http://www.cityofpleasantonca.gov/resident/housing/seniors/complexes.asp

The Promenade Apartments
(5300 Case Ave.; 925-461-1948)

As part of the 68 below-market rental apartments in this 146-unit complex, the City utilized funds from its federal HOME grant to construct four (4) apartments at below-market rents for persons with physical disabilities. Each apartment is located on the ground floor and includes universal design features that promote accessibility and independent living. Leasing for these apartments is administered directly by The Promenade’s on-site management staff.

In addition to the four units described above, the City worked with East Bay Innovations and the State Department of Housing and Community Development (HCD) to reserve four additional below-market rental apartments at The Promenade for persons with developmental disabilities who are able to live independently. Supportive services are provided through East Bay Innovations in collaboration with the Regional Center of the East Bay. Rental information can be obtained by contacting East Bay Innovations at (510) 618-1580.

Resources Education Activities Community and Housing for Special Adults of the Tri-Valley (REACH)

The City has contributed significant funding through its federal CDBG and HOME grants to REACH to purchase and remodel several homes in Pleasanton.

These homes provide below-market rental housing for low-income adults with developmental disabilities who can live independently with supportive services, fostering community integration, dignity, and independence.

Inquiries regarding housing opportunities should be directed to REACH, P.O. Box 5564, Pleasanton, CA 94566 info@trivalleyreach.org

The City of Pleasanton, in cooperation with Neighborhood Solutions, provides a Housing Rehabilitation Program (HRP) that is available to low income home owners in Pleasanton. An eligible household must live in and hold title to the home, and the household income cannot exceed 80% of the median income for the area. [LINK TO INCOME CHART – PDF]. The HRP includes a variety of sub-programs which offer different types of services as summarized below:

For Home Owners

• Major Owner Rehabilitation Loans: The objective of this program is the rehabilitation of housing to bring all systems up to standard (e.g., electrical, plumbing, roofing, etc.). The program provides a low-interest, amortized or deferred loan of up to $35,000 to eligible low income home owners.
• Minor Home Repair Grants: Repairs are made to correct immediate threats to the health and safety of the occupants (e.g., electrical, plumbing, carpentry, etc.). The program offers grants to eligible low income home owners of up to $2,000 for labor and materials.
• Seismic Loans: The objective of this program is to increase the safety of owner-occupied residential structures in the event of an earthquake. The program provides loans up to $5,000 to eligible low income home owners. Typical improvements include shear wall, foundation bolting, chimney replacement, standard code and health and safety items. Seismic loans can be used in conjunction with other elements of the housing rehabilitation program.

For Mobile Home Owners

• Mobile Home Loans: The program provides loans of up to $25,000 for mobile homes for larger repairs and improvements. The loans may be deferred (i.e., not requiring payment until the home is sold or transferred) or may be amortized. Eligible mobile home repairs include lifts, roof replacement, bathroom repairs, and dry rot repairs.
• Mobile Home Repair Grants: This program provides loans for repairs to correct immediate threats to the health and safety of the occupants (e.g., electrical, plumbing, roofing, carpentry, etc.). The program offers grants to eligible low income owners of mobile homes at a maximum of $5,000 for labor and materials.
• Mobile Home Seismic Grants: The objective of this program is to increase the seismic safety of mobile homes, which are particularly vulnerable to earthquakes. The program provides grants up to $5,000 to eligible low income owners of mobile homes. Typical improvements include seismic tie-downs and securing of mobile home foundations.

Other Programs

• Free Accessibility Improvements: Accessibility grants for persons who are disabled can be used for the construction of railings, installation of grab bars, and/or similar modifications. Eligible homeowners - and tenants of rental housing - can receive a grant of up to $5,000 (tenants must have approval from the rental property owner). The construction of ramps and other more expensive modifications can be addressed for homeowners under the Major Owner Rehabilitation Loan Program.
• Exterior Clean-Up Grants: The goal of this program is to provide grants for improving the exterior appearance of owner occupied or rental properties with four or less units. Maximum amount is $2,000. However, when the Exterior Clean-Up Grant Program is used in conjunction with the Exterior Paint Grant Program on any one project, the combined amount of both grants may not exceed $5,000.
• Exterior Paint Grants: The objective of this program is to improve the appearance and quality of owner occupied or rental properties with four or less units. The maximum grant amount is $3,000. However, when the Exterior Paint Grant Program is used in conjunction with the Exterior Clean-Up Grant Program, the combined amount of both grants may not exceed $5,000.

The current Housing Rehabilitation Program Guidelines [LINK TO GUIDELINES - PDF] provide additional detailed information on how the program works. Additional information can be obtained by calling (925) 931-5013.

• The City provides grants to nonprofit agencies that provide housing and human services primarily to low-income residents through its Housing and Human Services Grant (HHSG) program.
• The HHSG program is based on funding from federal sources such as the Community Development Block Grant (CDBG) and HOME Investment Partnership (HOME) programs, as well as local funding sources.
• The links below provide important information on the HHSG program including the timeline for submitting annual applications and the review process:
  • Current Funding Cycle
  • HHSG Program Description
  • Application and Review Process
  • Support of Regional Projects

Pleasanton is located in an area of high housing costs typical of the San Francisco Bay Area. The Bay East Association of Realtors ® maintains up-to-date information on sales prices for existing homes.

In 1992, the City introduced the Pleasanton Home Ownership Assistance Program (PHAP) to assist first-time home buyers in overcoming the obstacle of high local housing costs to be able to purchase homes in Pleasanton. Working with local housing developers, over 120 below-market priced homes have been constructed to date.

The purchase of PHAP homes has generally been restricted to owner-occupant, first-time home buyers. To ensure continued affordability over time, PHAP homes include restrictions controlling the maximum sale price and maximum income of subsequent buyers when the homes are resold.

PHAP homes represent a variety of housing types which have been sold at several different affordability levels. The programs that have been completed to date or are currently under development are listed in the table below:

In 2004, the City introduced a Down Payment Assistance (DPA) program. The program currently provides up to $20,000 in down payment assistance for low- and moderate-income buyers. Assistance is in the form of a low-interest loan that is amortized over 20 years. Buyers are responsible for obtaining a first mortgage with a CalHFA-approved lender at a fixed interest rate with no negative amortization, balloon payment or adjustable rate features. Additional information, including the process for submitting a pre-application, can be found in the brochure, application, and guidelines for the DPA program.

Additional assistance has sometimes been available through the Mortgage Credit Certificate (MCC) program administered by the County of Alameda. Through the MCC program, eligible home buyers can receive a credit on their annual taxes to lower their monthly housing payment. More information can be obtained by contacting the MCC program office at 510-670-5799.

Pleasanton collaborated with other cities in the region to open the Tri-Valley Housing Opportunity Center (TVHOC) in 2005. The TVHOC is a non-profit organization that offers classes on how to find, qualify for, and buy a home as well as debt and financial education and counseling. You can also obtain information about down payment assistance, first-time homebuyer programs, housing counseling, mortgage products and more. For more information, call the TVHOC at (925) 373-3130.

The City will be publicizing future home purchase opportunities (new homes as well as the resale of existing PHAP homes) through the TVHOC. Those interested in staying informed about future ownership housing opportunities sponsored by the City of Pleasanton should contact the TVHOC as described above.

View Catalog.

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View "What Do I Read Next?"

View ebook information.

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View information on the LINK+ service.

Email Yu Tao and indicate that you’d like to have your name added to the mailing list.

View Account Notices (Library Elf) information.

View Juvenile Events Calendar.

View information on Free Museum Tickets.

View the Young Adult Calendar.

Helping your child enjoy reading is one of the most important things you can do as a parent!  The first step in encouraging your child to love books is to read aloud to them from a very early age and continuing even when they are independent readers. Also, the more kids read, the better they read and the more pleasure they get from reading.

If you need help finding engaging books at the Library, please ask for assistance at the Children’s Desk. We would be happy to help!

For your beginning reader:
Visit the Library with your child and browse our Early Reader collection.  Based on criteria developed from literacy experts, the Library has labeled each book in the Early Reader collection with a number (1-4.) The higher the number, the more complex the reading level. This numbered system will help guide your child through the process of becoming an independent reader.

View Literacy page.

View Literacy page.

View Languages page.

View volunteer opportunities.

View donation information.

View information.

The Pleasanton Library has four small (two person) study rooms available on a first-come, first-serve basis, when they are not being used by the Library’s Literacy Program tutors. Rooms may be used for up to three hours a day. Bring your library card or ID to the Circulation Desk to learn if a room is available and to receive a key.

View information.

View information on school field trips.

View Standardized Test Prep information.

View Standardized Test Prep information.

To find high-quality, reliable information start by searching the Library’s catalog, online databases and staff developed subject guides. If you need assistance researching your specific topic, feel free to contact a Librarian. Children’s Librarian: (925) 931-3400, opt. 3. Reference Librarian (925) 931-3400, opt. 4.

Visit the Friends of the Library website.

Contact us here.

The City only accepts applications for existing recruitments. When applying for a job, thoroughly complete the employment application and any supplemental questions.  Be sure to review the job announcement and submit any required supplemental materials.

The City only accepts applications and resumes for positions open for recruitment. Review the employment brochure for application requirements.

If a current recruitment does not meet your interest, fill out an online interest card to be notified of future recruitments with the City.

It is highly encouraged and preferred that applicants complete the online application. However, it is not mandatory.

To prepare for the testing process, it is helpful to review the job announcement and job description to identify job responsibilities, knowledge, skills, and abilities necessary for the position. Conduct a self-assessment of the related competencies you specifically possess which are transferrable to the position for which you are interviewing.

Gathering information about the Division, Department, and City is helpful.

Practice interviewing skills with a friend, family member, or colleague. 

The City offers benefits for employees appointed to regular positions, as per the assigned bargaining unit for the employee's job classification.

As part of the reference checking process (prior to a job offer), the candidate must pass a fingerprint screening to check for criminal offender record information with the California Department of Justice and the Federal Bureau of Investigation (where applicable).

If the position applied for requires a California Class A, B, or C driver's license, the City will require verification from the Department of Motor Vehicles.

The City of Pleasanton's Human Resources Employment Opportunities webpage is updated on a continuous basis and is subject to change at any time without notice. If you are interested in a job that is not currently open, you may complete an online interest card to be notified by email at the opening of

such recruitments. Interest cards may be completed online.  Be sure to keep your applicant profile up-to-date with your current e-mail address. The Human Resources Division maintains a binder of job announcements received from numerous agencies. Visit us in City Hall to view these announcements. Other employment resources include:

• www.governmentjobs.com
• Calopps.org
• Employment Development Department (EDD)
• East Bay One Stop Centers
• Trivalleyjobs.com

An Interest Card is an on-line tool to request e-mail notification when a specific job classification opens for application. 

The City may have internship opportunities in specific departments, depending on the needs of the City. Please contact the department you are interested in directly to inquire about available internship opportunities.

The City may have volunteer opportunities in specific departments, depending on the needs of the City. Please contact the department you are interested in directly to inquire about available volunteer opportunities.

View Library hours.

View Library Holidays 2016.

View Events Calendar.

View Library card information.

View how to renew materials.

You may have a maximum of 75 items checked out at the same time. View Borrowers’ Guidelines.

View Fines and Fees.

View Borrowers’ Guidelines.

View donations information.

Find more information at the Friends of the Pleasanton Library website.

Contact the Public Works Department at (925)931-5500 during normal business hours, Monday through Friday from 7:00 a.m. to 3:30 p.m. Emergency service is available 24 hours a day, 365 days of the year by calling Pleasanton Police Dispatch at (925) 931-5100.

Sewer lines are cleaned all year long to prevent the spillage and clean up associated with a plugged sewer main. If a problem occurs with a sewer line, the line is evaluated to find the source of the problem. When appropriate, a sewer line or drainage basin will be placed on the "bad spot" list to be cleaned on either a monthly, bi-annual or annual basis. When possible, repairs or design modifications are made so that these "bad spots" can be put on a normal cleaning schedule.

The Sewer Division operates and maintains ten sewer lift stations. Over half of must be pumped at least once before it reaches the Dublin San Ramon Services District treatment plant. The treated water is either discharged through the Livermore Amador Valley Waste Management Authority (LAVWMA) export pipeline to San Leandro and then San Francisco Bay, or treated to be used as Recycled Water for irrigation purposes. 

The flow from our pump stations and other information regarding the system is monitored by radio telemetry. Information such as flow, pump run time, power usage, and many other parameters are collected using Supervisory Control and Data Acquisition (SCADA) software. The central SCADA computer monitors the system and, if necessary, can be used to control the pump stations. It also has the ability to page standby personnel during emergency conditions.

Most of the major repair work and sewer line replacement is contracted out. Time permitting; the Division completes smaller sewer main repairs usually less than ten feet deep or twenty feet long. The Division is capable of making these repairs from start to finish.  The Street Division does the final asphalt repair.

Responsibility for house laterals belongs to the property/homeowner.  Section 15.32.100 “Maintenance Responsibility” of the City of Pleasanton Municipal Code states "the City shall maintain all trunk sewers. Maintenance of side sewers and service laterals shall be the responsibility of the property owner served by such sewers."  The Sewer Division is available 24 hours a day to check sewer main lines and answer questions about where a problem is occurring. Contact the Customer Service Center at (925) 931-5500 during business hours or (925) 931-5100 after 3:30 p.m. and on weekends for assistance.

A free temporary permit may be obtained at the Pleasanton Library and Recreation Office at 200 Old Bernal Ave, Pleasanton, CA, 94566.

Durning normal business hours call 925-931-5500, Operations Services Customer Service Center

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

During normal business hours, call 925-931-5500, Operations Services Customer Service Center

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

During normal business hours, call 925-931-5500, Operations Services Customer Service Center

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

During normal business hours, call 925-931-5500, Operations Services Customer Service Center

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

During normal business hours, call 925-931-5500, Operations Services Customer Service Center

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

During normal business hours, call 925-931-5340, Recreation Division

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

Call 925-931-5100, Pleasanton Police Department

6 a.m.-dusk

No. See Pleasanton Municipal Code 13.08.150

Dog waste bags/disposal sites are located in Cubby's Dog Park and Muirwood Community Dog Park.

Currently Bernal Community Park and Delucchi Park have soap dispensers. .

The bathroom locks align with park hours, 6 a.m.-dusk.

If locked during normal business hours, call 925-931-5500, Operations Services Customer Service Center

After hours or on weekends, call 925-931-5100, Pleasanton Police Department

Monday-Friday depending on the park location.

No, due to equipment constraints, irrigation timing and personnel scheduling, mowing cannot be adjusted.

Yes, requests will only be granted based upon available staff and equipment resources cost.

Call 925-931-5500, Operations Services Customer Service Center for cost information.

Due to mowing schedules, irrigation days vary from park to park.

Call 925-931-5500, Operations Services Customer Service Center for more information.

3 inches

Memorial and Donations

The digital copy of the bikeways & trail map can be found online, and physical copies are available at the Library and Recreation Office at 200 Old Bernal Ave, Pleasanton, CA, 94566.

The Permit Center is a customer service center where contractors, homeowners, developers and architects can apply for and obtain development-related City permits and approvals. The City of Pleasanton Building, Engineering, Planning & Traffic Divisions, Code Enforcement and the Business License Division are all represented at the Permit Center.

The Permit Center is located at 200 Old Bernal Avenue, next to the City Council Chambers. The phone number is (925) 931-5630. The Permit Center is open Monday - Friday, 9 a.m.- 4 p.m.

You can check your building permit status online.

The zoning of your property determines what uses are permitted. Determine the zoning classification of your property online. After you have determined your zone, refer to Title 18 of the Municipal Code to determine what uses are permitted on the property and what restrictions may apply.

Yes, though you can also stop by without an appointment during regular business hours (Monday - Friday, 9 a.m. - 4 p.m.).

No, all building permit application are electronically submitted through our Accela Citizen Access (ACA) site. Over the Counter Plan Review is by appointment only. These appointments are available Tuesdays, Wednesdays and Thursdays from 9 a.m. to 11:30 a.m. Please contact the Building and Safety Division at (925) 931-5300 to schedule an appointment.

Information about permits issued before May 2011 is only available for viewing at the Permit Center. Permits with an application date of May 24, 2011 or later may be accessed online.

The control the Building Department has over contractors is generally limited to activity on an active permit. Disciplinary actions against licensed contractors after a job is complete are administered by the Contractors State Licensing Board at (800) 321-2752. Consumer information and complaint forms are online at the Contractors State Licensing Board.

Disputes between neighbors are generally considered a civil matter that is decided in the courts. If work is being done without a permit, or a dangerous condition is being created, the Building and Safety Division has the authority to issue a stop work order. Conflicts with local zoning ordinances are resolved by the City Code Enforcement Officer under the direction of the Director of Community Development. To speak to a Code Enforcement Officer, please call (925) 931-5620.

The Permit Center at 200 Old Bernal Avenue.

The Permit Center at 200 Old Bernal Avenue.

• Smoke alarms (detectors).
  Smoke alarms need to be installed in all sleeping rooms, hallways leading to sleeping rooms, and on all levels for dwellings over one story. The smoke alarms are required at the time of sale, and if alterations in excess of $1,000 are made.
• Spark arrestors.
  Spark arrestors are to be installed on all solid fuel burning appliances. The device shall be of corrosion resistant material having a net free area of four times the chimney outlet. The openings shall be between 3/8" and 1/2" in diameter. The spark arrestors are required at the time of sale and if alterations in excess of $1,000 are made.
• Water Heater Seismic Strapping.
  SB 304, (Rosenthal) added the retrofit for seismic bracing of water heaters at the time of sale.  A strap listed for bracing water heaters is recommended, otherwise water heaters require strapping in the top one-third and the bottom one-third to resist earthquake motion. It is recommended that water heaters more than 100 gallons are provided with additional straps.  Seismic strapping is required for new or replaced water heaters.

The City of Pleasanton provides door-to door transportation in wheelchair accessible buses. Registration is required and reservations can be made up to 2 weeks in advance. PPS is a shared-ride, next day service. There are no same-day trips and it is not an emergency medical transportation system.

Pleasanton Paratransit is for Pleasanton residents, unincorporated Pleasanton and Sunol residents, 70 years and older and those adults 18 plus years who meet ADA requirements.

The Pleasanton Paratransit Service area covers all of Pleasanton and limited service is available for medical appointments in Dublin, San Ramon and Livermore.

A Pleasanton Rides application must be completed for riders to be eligible to use the service. To request an application, please call (925) 398-1045 or download the form. (new form linked)

Residents pay $3.50 for in-town one-way trips and $4.00 for out of town one-way trips. Nonresidents pay $4.00 for in-town and $4.50 for out-of-town trips.

Reservations can be made by calling the Pleasanton Paratransit Office, Monday- Friday, 9:00am to 3:00pm up to 2 weeks in advance. Transportation can’t be arranged for same day service.

No. The service is only available to seniors 70 years.

Only service animals are allowed on the Pleasanton Rides vehicle.

Call Black Tie Transportation at (925) 398-1045 to learn about fee assistance options.

No. The Pleasanton Police Department does not require a permit to operate an alarm (commercial or residential). If you use an alarm as part of a security system, be familiar with the Alarm Ordinance.

If you are builder and need your permit card signed by the police department, please call the Crime Prevention Unit at 925-931-5233 or 925-931-5240 and ask for a site sign-off. These must be scheduled, please call in advance.

While you are away from your home, a Pleasanton Police Department employee (Police Officer, Community Service Officer, or Volunteer) will check on your home. This is done when calls for service and report writing allow and is free of charge. To sign up, call 925-931-5100 before you leave.

The Pleasanton Police Department loans at no cost to residents and business owners who wish to mark their property. Recovered stolen property that is marked is more likely to be returned to the owner. Engravers are available for pick up at the front desk of the police department. Mark property with your driver’s license number. Never use your social security number.

Property maintenance is the orderly keeping of real property within the City of Pleasanton. An increasing number of unkempt properties within the City of Pleasanton, and complaints about those properties, gave cause for the Pleasanton City Council to adopt Chapter 9.28 of the Pleasanton Municipal Code in September 1989. This ordinance became effective in October 1989. The ordinance sets certain standards for the maintenance of all real property within the City of Pleasanton and is in keeping with the purpose of the Municipal Code which is to enhance property values and ensure that the rights of all businesses and residents to privacy, safety and an attractive environment are respected. Your cooperation in complying with municipal code will help to enhance the quality of life in Pleasanton.

The owner, lessee, tenant, or other person having control or possession of the property. A "person" means any individual, partnership, corporation, association or other organization, however formed.

Section 9.28.020 of the Pleasanton Municipal Code: Unlawful Property Nuisances

It shall be unlawful for any person owning, leasing, renting, occupying, or having charge or possession of any property in the City to maintain or to allow to be maintained such property in such manner that any of the following conditions are found to exist thereon:

• Storage of broken or discarded furniture, household equipment and furnishings or shopping carts when visible from a public street.
• Overgrown vegetation visible from a public street which may be a harborage for rats or other vermin, or cause a sight obstruction, or which impedes or obstructs the public rights-of-way.
• Dead, decayed, diseased or hazardous trees, weeds, or other vegetation constituting unsightly appearance and visible from a public street.
• Packing boxes, cardboard boxes, lumber, junk, trash, barrels, drums, salvage materials, or other debris kept on the property for an unreasonable time and visible from a public street.
• Abandoned, broken or neglected equipment, machinery, appliances, refrigerators and freezers, hazardous pools, ponds and excavations.
• Vehicles, boats, trailers, or vehicle parts which are abandoned or left in a state of partial repair for an unreasonable time in front yards, side yards, driveways and visible from a public street.
• Vehicles parked or stored off the pavement on residential properties and visible from a public street.
• Abandoned buildings.
• Unsightly buildings in a state of major disrepair.
• Buildings with broken windows for an unreasonable period of time.
• Building exteriors, walls, fences, driveways, sidewalks, or walkways which are maintained in defective or unsightly condition.
• Construction equipment, farm machinery, or machinery of any type stored on property visible from a public street in residential zone.
• Property lacking appropriate landscaping, turf or plant material so as to cause excessive dust.
• Storing piles of dirt, rocks, gravel, sand, concrete, and other similar materials for unreasonable time.
• Maintenance of property out of harmony or conformity with the standards of the neighborhood.

RADD is Recreation for Adults with Developmental Disabilities. To apply to participate in RADD activities, please fill out the Program Registration and Code of Conduct forms and return them to:

City of Pleasanton - RADD
Attn: Shawn Harris
P.O. Box 520
Pleasanton, CA 94566

If you have any questions, please call the RADD office at 925-931-5373.

All RADD activities are listed in the Pleasanton Library and Recreation Activities Guide and at www.pleasantonfun.com under the RADD tab.  Once approved to be a RADD participant, you can request to be on the mailing list to receive activity information by calling (925) 931-5373.  You may also subscribe to the RADD newsletter.

You do not need to be a Pleasanton resident to register for RADD. Pleasanton residents have priority for activity registration, and non-residents will be registered starting one week after registration for Pleasanton residents. 

Recreation for Adults with Developmental Disabilities (RADD) participation starts at age fifteen. The primary population however, is adults from their mid-twenties through sixties. There is no maximum age limit. 

All registration and payments are handled prior to the day of the event. On-line registration is available at www.pleasantonfun.com then click on RADD or you may call or come by the Pleasanton Senior Center to register at 925-931-5373. Drop-in’s are not allowed.

The Pleasanton Senior Center is open Monday – Friday: 8:30a.m.-4:00p.m. 

Volunteers are essential to the success of the Senior Center, from front desk assistance to facilitating a wide range of programs and activities.  The Senior Center is proud of its vibrant and long-standing legacy and welcome volunteers 14 years of age and older.  For an application, drop-in at the Senior Center, or call the volunteer coordinator at (925) 931-5366.

The Pleasanton Senior Center serves mature adults 50 years of age and older.

No. There is no membership fee but drop-in fees are associated with many on-going classes ($2.50 for residents, $3.00 for non-residents).  Class registration fees are also applicable for most of our exercise classes and vary, depending on the time and length of the class.

The Pleasanton Senior Center calendar can be obtained at the Senior Center or online at www.pleasantonseniorcenter.org, or Senior Services on the City of Pleasanton website. Individuals can also request a calendar sent by mail or to receive an electronic copy. Please contact the Senior Center Front Desk (925) 931-5365 to receive your monthly copy.

If you are 70 years of age and older and you live in Pleasanton, you may register with Pleasanton Rides and make an advanced reservation for transportation to the Senior Center. Call Black Tie Transportation at 925-398-1045 for more information and to register.

Lunch is offered through a partnership with Open Heart Kitchen and costs $3.00.  Low income seniors can talk with the Open Heart Kitchen on-site Supervisor to make financial accommodations.

Pleasanton’s Library and Recreation Department offers a fee assistance program.  If qualified, an individual may be eligible for a 50% discount on programs offered by the City of Pleasanton.  For an application, please contact the Library and Recreation Department at (925) 931-5340 or view our online application.

Reservations are required one day in advance. Call Open Heart Kitchen at (925) 500-8241 to make a reservation.

Submit a gymnasium or field use application thirty days prior to use. Applications are accepted:

• In person: Library and Recreation Office, 200 Old Bernal Avenue, Pleasanton, CA 94566
• Mail: City of Pleasanton Attn: Sports, P.O. Box 520, Pleasanton, CA 94566
• Email: pleasantonsports@cityofpleasantonca.gov
• Fax: (925) 931-5477

Please check the current activity guide or visit Pleasanton Fun for registration information.

Sports camps for youth are offered year round. Please check the current activity guide or Pleasanton Fun.

• In person: Library and Recreation Office, 200 Old Bernal Avenue, Pleasanton, CA 94566
• Mail: City of Pleasanton, ATTN: Library and Recreation, P.O. Box 520, Pleasanton, CA 94566
• Online: Pleasanton Fun

• Archery
• Basketball
• Baseball
• Soccer
• Volleyball
• Flag Football
• Track & Field
• Lacrosse
• Cheerleading

Open Gym

• Basketball
• Volleyball
• Pickleball

Leagues

• Softball
• Bocce
• Volleyball
• Basketball
  

Applications are accepted no more than 90 days and no less than 30 days of requested use date(s). The fields are closed annually December through March for maintenance.

Applications are accepted no more than 90 days prior to rental date and no less than 30 days prior to requested date(s). The gymnasiums are closed for resurfacing during the summer. Closure dates vary. Please contact the Sports Office for more information.

Please call the weather line (925) 931-5360 or visit Pleasanton Sports. The weather line and website are updated by 3:00p.m. on weekdays and 7:00a.m. on weekends.

Vehicles parked on a street longer than 72 hours are subject to removal per California Vehicle Code 22651(k) and Pleasanton Municipal code 11.40.010 (A). To report abandoned vehicles please contact the Pleasanton Police Department's traffic hotline at 925-931-KARS (5277). Use this number to report other non emergency traffic problems directly to our Police Department. File a complaint online (after reading the rules, click continue and choose "Traffic Complaint" on next screen).

Parking tickets issued by our Police Department can be paid online. You may also pay for them in person at our Finance Department located at 123 Main Street.

To dispute a parking ticket pick up an Administrative Review Form from at the front desk of the Police Department, (925) 931-5100. After you submit a completed form, the Traffic Lieutenant reviews the application and will mail the results to you.

The Pleasanton Traffic Court closed as of November 18, 2011. The nearest Traffic Court is now in Fremont:

Fremont Hall of Justice
(510) 818–7502
39439 Paseo Padre Parkway
Fremont, CA 94538

See the Traffic Counts page.

There are specific guidelines that must be followed to legally establish and enforce speed limits.

• State law allows for a 25 MPH speed limit in business and residential districts.  This limit does not have to be posted to be enforced.
• Speed limits between 25 and 65 MPH are required to be established on the basis of engineering and traffic surveys. 
• Engineering and traffic surveys include an analysis of roadway conditions, collision records and a sampling of the prevailing speed of traffic. 
• The speed limit is set within 5 mph of the prevailing speed as it is assumed the majority of drivers drive at a speed that is safe and prudent for the given roadway. 
• A 5 MPH speed limit reduction is allowed at locations with unusual conditions not readily apparent to the driver.
•  View our speed zoning map.  Select the street segment you are interested in to see the speed limit and a link to the speed survey.
• If posted speed limits are set artificially low, disrespect is created for the limits, and since they are not set in accordance with the law, they are not enforceable with radar. 
• The state maximum speed limit would then apply (65 mph).

Stop signs are installed at an intersection only after a careful engineering evaluation of the existing conditions indicates that their installation is appropriate, and that there is a need for stop signs in order to provide access or assign right of way.  The Manual on Uniform Traffic Control Devices and California Supplement identify specific traffic and pedestrian volumes, accident history and unusual conditions that would indicate need for installation of stop signs.

View information on different color curbs. If you would like to request a new colored curb please call (925) 931-5669.

Speed lumps are installed through our Neighborhood Traffic Calming Program (NTCP). For information on the speed humps click here. View information on the NTCP.

Get the necessary forms. You can either fax in these forms and pay by phone with a credit card or come to our counter to pay in person. Please provide proof of insurance. The cost for a permit is $16 per truck per trip or $90 for an annual permit (one truck, one route). Call (925) 931-5677 to obtain more information.

Call our Operations Services Center at (925) 931-5500 (Monday – Friday: 7:00a.m. - 3:30 p.m.) or email us. If this occurs after hours and you think it is a concern that needs to be addressed immediately please call the Police Department at (925) 931-5100.

The Traffic Engineering Division requests that you contact us immediately if you suspect that a traffic signal is not functioning properly at (925) 931-5677 or email us. Your input is appreciated. If this occurs after hours and you think it is a concern that needs to be addressed immediately please call the Police Department at (925) 931-5100.

View the Flashing Yellow Arrow pamphlet.

To report a malfunctioning streetlight call our Operations Services Center at (925) 931-5500 (Monday – Friday: 7:00a.m. - 3:30p.m.) or email us. If you would like to request a new street light please call (925) 931-5668.

There are a few neighborhoods that have parking restrictions that require the display of a permit to park on the street. If you live in one of these areas you can obtain a permit by contacting the records division of the Pleasanton Police Department (Monday - Friday: 8:00 a.m. – 5:00 p.m.) at (925) 931-5100.

Those tubes you see on the streets are there to collect traffic volume and speed data. Although much of our traffic data is collected through our traffic signals detection equipment, it is sometimes necessary to have tubes put on a street for an engineering study or to update our annual traffic count map. Typically these are out for a week at a time and will be removed after the data is collected. Please do not tamper with the tube or attached equipment.

View information on traffic calming.

The city does not install these signs, as they are not approved by the Manual on Uniform Traffic Control Devices. Studies have found no change in driver behavior after installation. There is no way to enforce a "slow" sign because slow is subjective. The city also has a concern that the city would appear to encourage play in the streets, which we know to be unwise.

Please call the traffic engineering division at (925) 931-5677 or email us. If this occurs after hours and you think it is a concern that needs to be addressed immediately please call the Police Department at (925) 931-5100.

Call the Police Department at (925) 931-5100.

Please contact us at (925) 931-5677 or email us.

The water that goes down a sink or toilet in your home or business flows to a wastewater treatment plant where it is treated and filtered is part of a sanitary sewer.

Water that flows down driveways and streets and into a gutter goes into a storm drain, which flows directly to a lake, river or the ocean is a storm drain. This water may pick up pollutants along the way, which are never treated.  It is important to not put anything other than water down the storm drain. 

Learn how to read your water meter, and use it to detect water leaks here:

• How to read your digital meter
• How to read your manual meter

To detect a water leak, please begin at your water meter. To see how to use your water meter to detect leaks, please see "How do I read my Water Meter?".

For information on detecting common household leaks, please visit: Indoor and Outdoor Leaks

For notification of suspected leaks on your property, sign up for the new customer portal at https://pleasantonwater.smartcmobile.com/portal/, and select “Leak Alert” under the “Settings” tab.  In addition, you can view your water use and pay your bills online or through the mobile app. (See the Customer Portal & Mobile App Register Information document for instructions on how to set up your account today!)

Nonpoint source pollution generally results from land runoff, precipitation, atmospheric deposition, drainage, seepage or hydrologic modification. The term "nonpoint source" is defined to mean any source of water pollution that does not meet the legal definition of "point source" in section 502(14) of the Clean Water Act. That definition states:
The term "point source" means any discernible, confined and discrete conveyance, including but not limited to any pipe, ditch, channel, tunnel, conduit, well, discrete fissure, container, rolling stock, concentrated animal feeding operation, or vessel or other floating craft, from which pollutants are or may be discharged. This term does not include agricultural storm water discharges and return flows from irrigated agriculture. More information is available through the EPA website.

Most soap contains phosphates and other chemicals that harm fish and water
quality. The soap, together with the dirt and oil, brake dust washed from
cars, flows into nearby storm drains which run directly into lakes, rivers
or marine waters. The phosphates from the soap cause excess algae to
grow and harm water quality. As algae decay, the process uses up oxygen in the water that fish need.

Pursuant to our National Pollution Discharge Elimination System permit,
fleet or mass car washing, or commercial vehicular waste water may not
enter the storm drainage system.  Charity car washes fall into this category due to the car volume.

For Water Conservation and Drougt Regulations, please click here

Disposing of pool, spa, and fountain water:

• Disposing of pool, spa, and fountain water to the sanitary sewer system is the only disposal method allowed.

Disposing of filter rinse water:

• If you have a cartridge type filter these should be cleaned in a sink or  on a landscaped area where the water will not run into the street.
  Diatomaceous earth (DE) filters: ensure that the DE is captured prior to discharge. The DE should never enter the storm drain system as it is hazardous to the beneficial waterborne insects.
  

As a result of its 1998 assessment of water bodies in the Bay Area, the
Regional Board listed San Francisco Bay as impaired due to the following
pollutants: diazinon, mercury, polychlorinated biphenyls (PCBs), copper,
nickel, chlordane, DDT, dieldrin, and selenium. The U.S. EPA subsequently
added dioxin-like compounds as one of the bay’s impairing pollutants; listed
several creeks in Alameda County as impaired by Diazinon.

Pollutants of Concern:
Mercury
Much of the mercury that runs into the Bay is a remnant of the historic use
of mercury in gold mining operations. Bacterial and chemical processes in
the Bay cause Mercury concentrations to increase or "bio-accumulate" in the
bodies of animals high in the food web. As a result, fish consumption
advisories suggest that humans, particularly children and pregnant women,
limit consumption of fish from San Francisco Bay to avoid harm to
developing nervous systems.

Polychlorinated Biphenyls or PCBs
PCBs were used in the past in a number of industrial and commercial
applications, most importantly as coolants, lubricants, and insulators in
electrical equipment. Although new uses are banned, PCBs continue to pose
a serious risk due to their persistence in the environment. PCBs are listed by
US EPA as a potential carcinogen, and are suspected of having negative
effects on the human immune, reproductive, nervous, endocrine, and
digestive systems. As with Mercury, PCBs pose human health risks because
they accumulate in fish tissue.

Diazinon
Diazinon is a widely used insecticide. It has been found in streams and storm
drains throughout the Bay Area and California, often in concentrations toxic
to aquatic life. It is also highly toxic to birds and other wildlife. Although a
very small percentage of the amount that is applied finds its way into urban
runoff, this is still enough to raise concerns about aquatic health.

Copper
At low concentrations, copper is beneficial to aquatic life, but at higher
concentrations can be extremely toxic to aquatic life; this toxicity can occur
at levels that are not harmful to humans. This metal finds its way down
storm drains through runoff from building materials such as roofs, and roads
where copper is released from the brake pads of cars.

Go directly to the ACCWP Page.

Urban Stormwater Runoff

• Keep litter, pet wastes, leaves, and debris out of street gutters and storm drains--these outlets drain directly to streams and wetlands.
• Apply lawn and garden chemicals sparingly and according to directions.
• Dispose of used, antifreeze, paints, and other household chemicals properly, not in storm sewers or drains. Most vehicle fluids can be recycled. Check for your nearest oil recycler.
• Use a dry clean up method to clean up spilled brake fluid, oil, grease, and antifreeze. Do not hose them into the street where they can eventually reach local streams and the bay.
• Control soil erosion on your property by planting ground cover and stabilizing erosion-prone areas.
• Have your septic system inspected and pumped, at a minimum, every 3-5 years so that it operates properly.
• Purchase household detergents and cleaners that are low in phosphorous to reduce the amount of nutrients discharged into our streams and coastal waters.
• Limit the amount of impenetrable surfaces in your landscape. Use permeable paving surfaces such as wood decks, bricks, and concrete lattice to let water soak into the ground.
• Allow thick vegetation or buffer strips to grow along waterways to slow runoff and soak up pollutants. Plant trees, shrubs, and ground cover. They will absorb up to 14 times more rainwater than a grass lawn and don't require fertilizer.
• Use natural alternatives to chemical fertilizers and pesticides. If you must use chemicals, test your soil to determine the right amount.
• Don't hose down driveways or sidewalks. Dry sweeping paved areas, along with careful trash disposal, are simple, effective pollution reducers.
• Gutters and down spouts should drain onto vegetated or gravel- filled seepage areas - not directly onto paved surfaces. Splash blocks also help reduce erosion.
• Divert runoff from pavement to grassy, planted or wooded areas of your property, so stormwater can seep slowly into the ground.
• Compost grass clippings and leaves. Never allow them to wash into roadways where they will reach storm drains.
• Get involved in the planning and zoning process in your community. That's where the decisions are made that shape the course of development and the future quality of our environment.
• Place litter, including cigarette butts, in trash receptacles. Never throw litter in streets or down storm drains.
• Properly dispose of household hazardous wastes.
• Recycle all used motor oil by taking it to a service station or local recycling center.
• Animal wastes contain bacteria and viruses that contaminate shellfish and cause the closing of bathing areas. Pet owners should pick up after their pets and dispose of the wastes in the garbage or toilet.
• Wash your car on the grass so soapy water soaks into the ground. Use a hose nozzle to prevent water from running when not in use.

The City of Pleasanton Library and Recreation offers three (3) different weekly Summer Day Camps for three different age groups. Summer Seekers are offered to campers in grades 1st through 3rd with a maximum of 30 campers per week. Summer Explorers are for campers in grades 4th through 6th with a maximum of 30 campers per week. P-Town Teens Camp is for students ages 12-15 with a maximum of 20 campers per week. The Teen Road Trip Camp is offered to camper’s ages 12-15 years old. Each day, campers will visit a different destination. Program fees include staff supervision, admission and transportation fees.

Each week campers will play games throughout the day like dodgeball and capture the flag, along with making crafts and conducting science experiments like making slime or play dough. Campers will take a different field trip each week, check the Summer Activities Guide for current field trip schedule.  Swim days are also offered twice a week at the Dolores Bengtson Aquatic Center.  

Yes, they swim twice a week at the Dolores Bengtson Aquatics Center and sometimes they swim a third time on a field trip day if they are going to Aqua Adventures or Lake Del Valle.  A swim test administered by the Aquatic staff will be conducted to verify that campers may swim in deep water. 

The counselors are well qualified, enthusiastic, and passionate about working with kids.The camper to staff ratio is 10:1 to ensure a safe and fun environment.   Counselors participate in a rigorous interview process and 40 hours of staff training prior to the start of the summer camp. All camp staff are required to be CPR and First Aid certified through the Red Cross.  

The field trips vary each week by age group and current field trips can be found in the Summer Activities Guide.

The Amador Recreation Center is located at 4455 Black Ave. directly behind the Dolores Bengtson Aquatics Center at the Amador Valley Community Park.  

Summer Day Camp is a weekly camp offered Monday-Friday from 8:30am – 3:00pm. There is no extended care option available at this time.