Flood Hazard Information


The City of Pleasanton has worked with the Federal Emergency Management Agency (FEMA) to eliminate the majority of the City’s special flood hazard areas (SFHA), also known as the 100-year flood zone. A 100-year flood is a flood event that has a 1% chance of occurring in any given year.

Some of the programs and activities in which the City participates to ensure everyone’s safety and reduce the impact of flooding on private and public structures include:

  • National Flood Insurance Program (NFIP), which makes federally-backed flood insurance available to  property owners
  • Community Rating System (CRS), a voluntary program aimed to encourage community floodplain management. All participating property owners benefit from reduced flood insurance rates to reflect the reduced flood risk. Currently, Pleasanton residents within the SFHA receive 15% discount and everyone else receives a 5% discount. Flood insurance covers direct losses caused by surface flooding, including:
    • a river flowing over its banks
    • a lake or ocean storm
    • local drainage problems

As a public service, the City of Pleasanton will also provide the following information upon request:

  • Whether a property is in or out of the Special Flood Hazard Area (SFHA) as shown on the current Flood Insurance Rate Map (FIRM) of the City
  • Additional flood insurance data for a site, such as the FIRM zone and the base flood elevation or depth, if shown on the FIRM
  • The City of Pleasanton maintains elevation certificates (ECs) for new and substantially improved structures in the SFHA since 1993. To find out if the City has an elevation certificate on file for your property click here for a list of ECs on file or you may call (925) 437-4005.
  • The City of Pleasanton has a handout (Mandatory Purchase of Flood Insurance) on the flood insurance purchase requirement that can help people who need a mortgage or loan for a property in the SFHA

If you would like to find out if your property is within the flood zone, there are several ways to reach us:

  • leave a voicemail at the City’s Floodplain Information Message Center at 925-931-5649, stating the street address and, if available, the subdivision, lot and block number
  • email the request to EOD@cityofpleasantonca.gov
  • make a request in person at the City’s Permit Center, Monday through Friday from 8:00 a.m. – 5:00 p.m. at 200 Old Bernal Ave. For more information, please contact the Engineering Division at (925) 931-5650.
  • Fill out the flood determination request form: Flood Request Determination Form

The City maintains copies of Elevation Certificates, to request a copy of ECs please visit the permit center or email us at EOD@cityofpleasantonca.gov with your request. City of Pleasanton staff will also make site visits to provide one-on-one advice to property owners regarding flooding and drainage issues on private property. We also have site specific information for some parcels within Pleasanton. For more information, please contact the Engineering Division at (925) 931-5650.

Additional Helpful Links:

Emergency Preparedness

http://www.zone7water.com/  Zone 7 Storm Central Realtime Stream Gauges



City of Pleasanton’s Annual Outreach

SFHA Brochure

What to do Before, During and After